Alarms not working

asked 2016-06-02 17:47:14 +0200

Skillmon
63 ●3 ●4 ●8

updated 2016-06-02 17:48:51 +0200

For me neither the alarms of the Clock nor those of the Calendar work. I'm on SFOS version 2.0.1.11. The icon for alarms is shown on the homescreen (the small bell next to the battery status) but no alarm is ringing. I tried countdowns, alarms, repeating alarms, calendar events with reminder, and alarms with switched-off device. For the switched-off device the phone woke up a minute before the set time but the alarm never rang and the phone went down again. It's not only that there is no sound, the reject/snooze screen doesn't show either. After the set time the alarm just gets deactivated in the clock app but nothing else happens. For weekly alarms the alarm doesn't get deactivated. Reinstalling the clock app didn't help. Any idea on this?

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Have you checked the sound settings in your Ambiences?

Dylan Van Assche ( 2016-06-02 20:18:12 +0200 )edit

How do the soundsettings affect the alarm overlay/the reject/snooze screen??? And yes, of course I have like quadrouble checked it, trying different ones, testing the alarm-sounds from within the ambience settings and so on.

Skillmon ( 2016-06-02 20:34:32 +0200 )edit

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answered 2016-06-03 12:11:57 +0200

spiiroin
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moderator

Having indicator icon & alarm status working suggests that clock-ui and timed are still working more or less as expected. No sound / alarm window points towards issues with starting alarm-ui process.

Can you check if there is anything relevant looking in the journal around the time of expected alarm (-1 min ... +7 min, or so)? Also, do you have any qml patches installed?

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I have a lot of patches for patchmanager installed. Here is a list:

Browser History Swipes
Calendar quick action
Go to date in calender
Clock quick actions
Hide recent contacts
Zoom Patch
Always show group deletion at notifications
Customizable Power Menu
Devicelock faith text
Dimming hint for statusbar
Disable Volume Warning
Disable wake up lockscreen animation
Don't freeze app on peek
Don't steal focus
Eventsview control
Fix landscape lockscreen clock
Free Rotate for Phone
Launcher combined patches
Less home animations
Lockscreen pulley at home
No Home Carousel
No automatic launcher hint
No notification preview
Notification dismiss
Remove black from dialogs and bars
Return to app from the eventsview
Show album's art
Switcher click hints Launcher
Volume control settings
Messages layout
Character count in SMS editor
Remove black from Browser background
Voice call quick action
Patchmanager name fix
Tracker path settings
Combined pulley menu
Remorse Accept Button
Remorse Timeouts Control
Remorse popup combined animation
Return old button style
Return old pulley menu
Return old remorse item animation

I'll try disabling them all and testing the alarm. But for the rest of today and tomorrow I don't have internet, so don't expect anything soon. I'll post the journal if I'm able to on Sunday.

Thanks for the help!

Skillmon ( 2016-06-03 13:41:38 +0200 )edit

Nice patches! That's how sailfish os suppose to look and feel.

saleki ( 2016-06-04 11:03:45 +0200 )edit

So tried today with all patches disabled (not uninstalled), but to no avail :(

@saleki: Exactly what I think!

Skillmon ( 2016-06-05 13:34:21 +0200 )edit

Jun 05 12:23:56 Jolla dbus-daemon[934]: Activation via systemd failed for unit 'jolla-alarm-ui.service': Unit jolla-alarm-ui.service failed to load: Not a directory.

That's the most significant line from journalctl if you need more of the journal just ask.

Skillmon ( 2016-06-05 13:37:13 +0200 )edit

You may have too much data. Remove data and run btrfs balance operation.

alloj ( 2016-06-07 18:20:17 +0200 )edit

answered 2016-07-07 18:03:52 +0200

Skillmon
63 ●3 ●4 ●8

So I tried to reinstall jolla-alarm-ui via pkcon but it the alarm-ui is stiil not working.

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So, presumably, you entered pkcon install jolla-alarm-ui and the install completed successfully?

Seeing as jolla-alarm-ui is part of the jolla-clock package, you may wish to try removing jolla-clock instead; pkcon remove jolla-clock - pkcon install jolla-clock (I always choose to reboot device after such an installation, just to be sure). If you try to remove jolla-alarm-ui on its own, pkcon declares it needs to remove jolla-clock as well as alarm ui, so my thinking says remove entire package and replace package.

Spam Hunter ( 2016-07-08 14:09:15 +0200 )edit

The jolla-clock and the jolla-calendar both depend on jolla-alarm-ui. For this reason I did: pkcon remove jolla-alarm-ui; pkcon install jolla-alarm-ui jolla-clock jolla-calendar And yes, installation completed without errors.`

Skillmon ( 2016-07-08 14:55:57 +0200 )edit

This is a "duplicate question" with https://together.jolla.com/question/175485/sounds-are-gone-rarely-randomly-until-reboot-sailfish-x/?sort=votes&page=1 and https://together.jolla.com/question/140288/alarm-clock-ringtone-is-silent/?sort=votes&page=1

Vieno ( 2019-01-29 13:47:01 +0200 )edit

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