Intex call missing / phone app not working

asked 2016-08-28 15:56:19 +0300

MJolla gravatar image

Yesterday I had a huge problem with Intex Aqua Fish in Finland. When someone calls me my phone doesn't ring or show any info about incoming call but callers phone works as normal soo peep like I'm not aswering. This caller phone normal behaviour should mean that there was something wrong with phone app. We tested calling from different phones and operators and everytime it was same normal on caller phone but nothing in my Intex. This was fixed after reboot, but seems that Intex isn´t reliable in Finland, you can really miss some calls without knowing anything about those.

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I think users from India are also facing same.

I haven't faced it yet cause I don't get any calls.

bhavin192 ( 2016-08-28 16:45:37 +0300 )edit

Same problem here (Operator DNA in Finland)

DOI ( 2016-10-03 15:33:24 +0300 )edit

Same here with my Aqua Fish in Belgium. The weird thing is that it only happens on one of my two sim cards. My first sim card is from Orange and does have the annoying bug. After reboot it seems to work again but the bug reappears randomly. My second sim card from Proximus and does not have the problem at all. When the problem happens it is only my first sim card who is failing, calling to my second sim card (during failure of the first) works perfect. Next I'm gonna switch the sim cards and see if the problem moves along with the sim card.

Dimi ( 2016-10-20 22:44:52 +0300 )edit

Dimi please keep us posted on the matter. It would be great to know if the problem is the sim card slot

fstrahlm ( 2016-11-19 13:39:04 +0300 )edit

Well the problem didn't reappear after swapping my sim cards. First I tested the 2 sim card slots for one week with a phone from work. After a week I took the sim card of slot 1 out, left my main sim card in slot 2. And used the sim card of slot 1 to test intensively (10 to 30 calls a day) sim card slot 2 with my old Nokia. No problems, all calls came true. Today I bought a third sim card so I can test bought sim card slots. Till now everything is working alright.

Dimi ( 2016-11-19 22:37:33 +0300 )edit