[Implemented in 1.0.3.8] MfE sync stops after some minutes (open-xchange) [answered]
asked 2014-01-14 16:50:18 +0200
Hi!
I'm trying to get my email, calendar and contacts pushed onto my Jolla via MfE/EAS. Everything get's synced like a charm, but after 3-5 minutes when I added the account the synchronisation stops working. It's not even possible to trigger a new sync, when I press "Update" in the email client for example, "journalctl -a | grep jolla-email" shows this:
Jan 14 14:59:26 localhost jolla-email[1771]: [D] EmailAgent::accountsSync:451 - Enabled accounts size is: 1
Jan 14 14:59:26 localhost jolla-email[1771]: [D] EmailAgent::executeCurrent:919 - Executing "exporting-updates:account-id=8"
Jan 14 14:59:26 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 0
Jan 14 14:59:26 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 1
Jan 14 14:59:28 localhost jolla-email[1771]: [D] EmailAgent::executeCurrent:919 - Executing "retrieve-folder-list:account-id=8;folder-id=NULL"
Jan 14 14:59:28 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 0
Jan 14 14:59:28 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 1
Jan 14 14:59:29 localhost jolla-email[1771]: [D] EmailAgent::executeCurrent:919 - Executing "retrieve-message-list:account-id=8;folder-id=191"
Jan 14 14:59:29 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 0
Jan 14 14:59:29 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 1
Jan 14 14:59:30 localhost jolla-email[1771]: [D] EmailAgent::executeCurrent:919 - Executing "transmit-messages:account-id=8"
Jan 14 14:59:30 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 0
Jan 14 14:59:30 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 1
Jan 14 15:01:30 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:281 - Error: Send failed
Jan 14 15:01:30 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:305 - Sync completed with Errors!!!.
When I save the Exchange account page without or with changes, neither email, calendar or contacts get synced again, despite that "dbus-monitor" shows:
method call sender=:1.137 -> dest=com.nokia.asdbus serial=45 path=/com/nokia/asdbus; interface=com.nokia.asdbus; member=sync
uint64 8
signal sender=:1.30 -> dest=(null destination) serial=62 path=/com/nokia/asdbus; interface=com.nokia.asdbus; member=syncStarted
uint64 8
[...]
signal sender=:1.30 -> dest=(null destination) serial=63 path=/com/nokia/asdbus; interface=com.nokia.asdbus; member=syncCompleted
uint64 8
signal sender=:1.30 -> dest=(null destination) serial=64 path=/com/nokia/asdbus; interface=com.nokia.asdbus; member=requestCompleted
int32 1015
uint64 8
int32 15
On the server site my provider is using Open Xchange (6.22.5 Rev5).
I couldn't find any Activesync output via journalctl.. Is there any way I can debug the ActiveSync daemon directly (as-daemon)?
Open XChange is not supported currently, you can enable ActiveSync logs under:
Daemon needs to be restarted after that: systemctl --user stop as-daemon.service
VDVsx ( 2014-01-15 13:46:08 +0200 )editBtw, problem is identified and we have a fix in the pipeline for this.
VDVsx ( 2014-01-15 14:05:04 +0200 )edit