final release process freeze by backup [answered]
asked 2016-10-24 16:52:23 +0200
Hello
i currently try to update my jp1 phone with the new 2.0.4.14 Version since 3 hours.
The process is blocked at the beginning of the backup.
Nothing happened, and nothing goes forward.
I notice that the device works still in underground. Some notification appears if i get a mail.
But i can't go back, i can't interrupt the process, i can lock and unlock it, but i can't use any functions of it.
My phone is currently not usable as phone, and it is spared from this process which don't go forwards.
I have just the black screen with the Message "veuillez patienter pendant la sauvegarde du contenu" => "Please wait during the data backup". A light faded circle is under it, and wait to be full (it still fully empty)
I'm able to make screenshot during it, and open it through mtp...
What am i able to do for stopping it without bricking the system?
Want to pull the power button a long time.
Why it is not possible to interrupt it at this stage?
Normally if the Update process has not started, it should be possible to interrupt it, by each steps before the last one, with a cancel button. not?
After 4 hours waiting i decided to power it down.
By restart the device, i could ask for update again but this time was the optimization not available.
And i did the update. Now seems to work.
Next time provide calming pills or make a stable update process with the possibility to breach every possible steps.!!
THX
I had the same behaviour. After 30 minutes it stopped by itself and goes back to homescreen. Next I made a backup from settingspage and it worked well.
silta ( 2016-10-24 18:19:29 +0200 )edit@silta thank you very much for your answer. by my jp1 it was apparently a never-ending story... :-(
cemoi71 ( 2016-10-24 18:30:34 +0200 )edit