Calling problems after 2.1.0.9 update
asked 2017-03-07 16:55:31 +0200
Hello folks, I have a serious problem with calling. In some cases, people can't hear me, or very badly, or almost silently. In most cases, my calls get cancelled after some seconds. I can hardly call anyone. Also, people can't reach me because my Jolla does't receive calls. I just receive SMS messages about missed calls first. It looks like I had a very bad signal but if I look at the indicator, it looks good. Or, to be precise, sometimes. Sometimes even the signal indicator gets low and after a restart, it gets suddenly good. Now I have to use a backup phone to be able to call people. It's indeed related to the latest release (2.1.0.9). Before the update, I had to do a factory reset; it might also influence the behaviour a bit.
Any clues what could I do with this problem? I have no idea where to start.
Yesterday, I made a successfull call. So the behaviour is merely random. I wish it worked from now on but I fear it's only a pious wish.
Cigydd ( 2017-03-08 08:55:48 +0200 )edityesterday i wanted to make a call and retrieved the 'unknown number' signal. behaviour remained like this untill i did restart network services.
another issue that i have: i do not receive sms'ses
pawel ( 2017-03-08 10:40:28 +0200 )editif you have jolla c you could try the other slot?
or a sim from a friend?
pawel ( 2017-03-08 20:09:00 +0200 )edit@pawel,
The bug you seem to face is this one: https://together.jolla.com/question/145376/bug-20251and-2056-jolla-c-could-not-receive-smsphone-call/
BonoNL ( 2017-03-09 12:30:27 +0200 )editDuring and by late February, my Jolla C device made strange click sounds from time to time; then, early March, GSM problems became untolerable: I could do outgoing calls (but didn't hear the correspondent answering) or SMS messages (but not receiving replies). So I switched back to my Jolla 1 in the meantime, hopimg that the Zendesk finds a remedy (maybe a repair at my costs).
Amarok01 ( 2017-03-09 17:48:38 +0200 )edit