Phone (Jolla C) becomes unresponsive after the latest update (2.1.0.10) [released]

asked 2017-03-27 12:30:03 +0300

Milo
1289 ●17 ●24 ●29

updated 2017-03-30 16:53:05 +0300

After the update (2.1.0.10 Iijoki), my phone (Jolla C) has frozen twice in a similar way.

Steps:

1. phone in the pocket
2. phone vibrated
3. took my phone off pocket
4. notification led was solid white and display was turned off
5. double tapping touch screen wouldn't wake up the screen
6. pressing power button wouldn't wake up the screen
7. volume controls had no effect either

Open apps:

• Calendar
• Email
• Clock

First time around I placed the phone on a table for about 2 minutes and then the screen woke up. Second time around it took around 15 minutes. After phone came out of the freeze, notification screen indicated no new phone calls, calendar events, text messages or emails.

Update: It happened again while in the car. Phone was paired with the car, but I was unable to make phone calls while phone was jammed. After 5-10 minutes, the phone rebooted itself instead of coming back to life like in the previous two cases.

Update2: Text messages and phone calls received while phone is jammed are lost. Won't appear in messages/phone app at all.