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WLAN Password Forgotten [released]

asked 2017-08-10 21:33:11 +0200

carolus gravatar image

updated 2017-08-28 19:50:55 +0200

Since the update to 2.1.24 the password for my WLAN at home is forgotten and consequently I have no wifi connection.

I assume the problem lies in how connection errors are handled: sometimes I get in the reach of other WLANs with the same SSID, to which no connection is possible due to the different password. Before the update this was no problem at all.

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The question has been closed for the following reason "released in a software update" by Alex
close date 2017-10-12 17:33:15.921744


I have only experienced this once so far, it was preceded by a long time of poor wifi coverage, so some correlation to connection errors sounds likely. At home i have had no issues, perhaps as the coverage is very good. Why would you (want to) have the same SSID as someone else?

attah ( 2017-08-10 22:53:24 +0200 )edit

Could this had happen to you? https://together.jolla.com/question/164679/connect-to-internet-tapping-on-connect-with-empty-psk-deletes-wlan/
or is it still in the list of saved networks?

A.Maretzek ( 2017-08-11 03:29:56 +0200 )edit

@A.Maretzek When the password is forgotten it is still in the list. But when I select the network, it asks for the password. If I do not enter the correct one the network is removed from the list.

carolus ( 2017-08-11 09:32:30 +0200 )edit

With 2.1.1 I am experiencing a lot of problems when moving between WiFi and mobile network: - Sometimes I have to explicitely switch off WiFi as otherwise I get no mobile connection. - When I'm at home, very often the WiFi re-connection fails and I have to de- and activate it again. After this I need to enter the password.

Dietmar ( 2017-08-13 16:31:25 +0200 )edit

Shouldn't this be a comment, not an answer?

attah ( 2017-08-13 22:49:25 +0200 )edit

6 Answers

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answered 2017-09-21 14:35:02 +0200

jovirkku gravatar image

There will be a fix for this in the upcoming 2.1.2 release.

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It has been fixed and released now: https://together.jolla.com/question/168137/release-notes-212-kiiminkijoki/

Alex ( 2017-10-12 17:32:22 +0200 )edit

I'm still facing this issue on on xperia

MikeH ( 2017-10-26 19:40:48 +0200 )edit

answered 2017-08-17 17:11:47 +0200

SOBroin gravatar image

Not sure if this is an answer... I had the same problem. I manually removed the home network from the phone "Forger network" Rebooted phone (not sure if this step was necessary but I did it anyway) then connected back to the home network as if it was the first time. I've had no issues since. Hope that helps.

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answered 2017-09-19 15:30:51 +0200

malibu1106 gravatar image

Every day ... Boring ..

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answered 2017-09-19 18:08:30 +0200

NeoP3DNow gravatar image

updated 2017-09-19 18:09:34 +0200

I have the same issue since Interessting: no problems with older WLANs (added >6month ago). My "Problem SSID": Fritz!Box 7490

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answered 2017-09-20 08:41:09 +0200

Schturman gravatar image

Have the same problem... but...
First I have static ip for my home (and other) network and If for some reason it not connected automatically and I'm trying connect from Notification screen, it asking for password and delete my static setting from Settings app.
But if instead connecting from notification screen, I'm going to Setting -> Wlan and taping on my network, it just connect without any problem and without asking pass, also it not delete my static setting.
Expected the same from notification screen, but from it buggy in this way....

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answered 2017-09-20 12:17:09 +0200

D4rk4 gravatar image

Same problem. AP=HWIC-AP-G-E AUTH=802.11x

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Asked: 2017-08-10 21:33:11 +0200

Seen: 1,325 times

Last updated: Sep 20 '17