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Select ringtone mp3 into sound settings problem (solved) [answered]

asked 2017-08-25 13:30:45 +0300

Xray2000 gravatar image

updated 2017-08-30 21:23:55 +0300


Anyone else has this problem...

Steps to reproduce Go to Settings, Sounds and Feedback Select an ringtone Select from music files Try to select MP3 file Expected behavior

List of MP3 files

Actual behavior

List of MP3 files is empty while other apps (Media, ...) see them though.


Jolla C EA

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The question has been closed for the following reason "the question is answered, an answer was accepted" by eson
close date 2017-08-30 22:52:50.372644


No problem here. I can see all my mp3's.

eson ( 2017-08-25 13:36:44 +0300 )edit

Wen i update to i dont have that problem, but when i update then to the lasted EA version, then i have this problem...

Xray2000 ( 2017-08-25 13:51:31 +0300 )edit

I also can't reproduce it on Jolla C and photo_2017-08-25_13-37-33.jpg

So looks my Music Folder on the MicroSD-Card (Ext4 formatted)

ExPLIT ( 2017-08-25 14:39:01 +0300 )edit

in my case i can not see music that is on sd card, so all of my music. had to copy the song to internal storage

pawel ( 2017-08-25 17:31:42 +0300 )edit

Not that you should have to do this, but have you tried running tracker?

tracker reset -r
Spam Hunter ( 2017-08-25 18:53:17 +0300 )edit

1 Answer

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answered 2017-08-30 21:16:21 +0300

Xray2000 gravatar image

updated 2017-08-30 21:43:25 +0300

Problem solved !

How i have fix it:

1: devel-su 1: zypper install gdb 2: zypper install tracker-debuginfo

Then run : gdb /usr/libexec/tracker-extract as nemo when gdb runs type start, then it start debug the tracker and you can see where it crash, with my problem it was a corrupt mp3 file.

When gdb stops type continue

I hope this helps for other people.

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Gr8. I'm happy, you solved it!

ExPLIT ( 2017-08-30 21:25:09 +0300 )edit

The tracker should never die though, even when it encounters file corruption. This is a bug.

Maus ( 2017-08-30 22:03:07 +0300 )edit

Hey, I am unable to assign an mp3 file to an ambience. No mp3 shown at all. All my mp3 files are stored on SD card. Tried tracker reset -r and reboot, without success. Being a rather "ordinary" user, I did NOT try tracker-debug. At least assigning a song as alarm or ringtone used to work in previous version of SF OS - although it was not remembered after reboot. As of now, running as late adaptor I can use predefined sounds only.

spheniscus ( 2017-08-31 22:15:45 +0300 )edit

I think you have the same problem like i have, try what i have explaine above. Good luck !

Xray2000 ( 2017-08-31 22:17:58 +0300 )edit

Thx for your reply, I am not skilled enough, I guess. After devel-su + password, prompt says:

[root@Sailfish nemo]# zypper install gdb

bash: zypper: command not found

Tried to run gdb directly, no success, command not found. BTW, Jolla MediaPlayer shows almost all of my songs (1430) from SD card, but play time 0 = zero. QuasarMX player shows 1462 titles, albums and all that as usual. So IMHO Jolla MediaPlayer is somehow connected. Reset of media database (via tools) not helpful, neither did a reboot of the device. Not critical, as I use QuasarMX, but maybe this info helps.

As Maus says: This is a bug, sry.

Any ideas?

spheniscus ( 2017-09-01 17:19:11 +0300 )edit

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Asked: 2017-08-25 13:30:45 +0300

Seen: 480 times

Last updated: Aug 30 '17