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Presence: Unavailable / Google XMPP problems after update to 2.1.1.26

asked 2017-08-31 15:04:10 +0200

incognito gravatar image

I've encountered a weird problem on my Intex-Aquafish-turned-into-Jolla-C after updating to 2.1.1.26 - the ability to use Google chat from added accounts is gone. It displays Unavailable next to the Settings | Presence option, and opening it yields:

No accounts available with presence functionality
You can add or modify accounts in Settings | Accounts

I can't remember if there was an option to 'enable' chat in the settings of Google Account pages before, but there is no such option after the update. I haven't changed any of my accounts and the chat worked perfectly fine before the update for a couple of my Google accounts.

I've also tried disabling/enabling the Google accounts, updating sign-in credentials, removing/re-adding the accounts with no luck. In addition, if I go to Messages all the conversations that I've partially had via Google now show 'Unknown' for a type and don't even let me switch back to SMS.

If it makes any difference, I couldn't update the 'regular' way (probably because of all the packages I've removed manually to get rid of the bloatware coming with Aquafish) so I updated via the good ol' ssu release 2.1.1.26 && version --dup.

Any ideas?

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You already received the answer that Google XMPP support has been removed in SFOS 2.1.1.x and it is also a duplicate of https://together.jolla.com/question/166394/211-presence-menu-possible-to-get-gtalkhangouts/

Alex ( 2017-08-31 17:18:12 +0200 )edit

@PatsJolla I had the (no) presence problem as well, but it I got it working after I received a message. Now I both can change my presence and send xmpp messages.

I had some trouble with two-factor authentication though (you have to setup an application-specific password from the google settings, which can take some time to find).

mikelima ( 2017-08-31 17:30:37 +0200 )edit

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answered 2017-08-31 16:08:49 +0200

mikelima gravatar image

Google talk support has been removed in the 2.1.1.26 update.

The workaround is to add an XMPP account. There are instructions on how to do so in, I think, the release notes comments.

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Heh, I somehow missed it when reading the release notes. It should teach me to read more carefully. Thanks.

incognito ( 2017-08-31 16:30:16 +0200 )edit

Didn't Google stop support for xmpp as well? so sooner or later you will not be able to connect to it anyway anymore.

PatsJolla ( 2017-08-31 16:48:21 +0200 )edit

@PatsJolla - only XMPP federation services are disabled, the one-on-one XMPP chat still works and will continue to work so I don't understand the rationale of removing it. Btw. the proposed workaround with adding a separate XMPP account pointing to talk.google.com doesn't work... I mean it connects, but you cannot change your presence still and you don't get messages or anything of the sort.

incognito ( 2017-08-31 17:10:40 +0200 )edit

then maybe it's a bug if you get no response

PatsJolla ( 2017-08-31 17:21:26 +0200 )edit

The rationale that Google used is they the proprietary side of Hangout development won and instead of improving the xmpp protocol they split from it. It is an unfortunate decision on their part. The irony is that Facebook chat, Whatsapp as well are walled offed gardens using the Xmpp protocol.

marxistvegan ( 2017-11-21 17:24:11 +0200 )edit
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Asked: 2017-08-31 15:04:10 +0200

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Last updated: Aug 31 '17