Jolla / Sailfish OS fails (for average users) - what is this company doing? [not a question]
asked 2017-09-09 21:40:50 +0200
You can downvote here as much as you like, but bear in mind: I tried to use and love this phone, but after a second chance (Jolla 1 and now Jolla-C) it just fails miserably. I really do dig/love Jolla's UI, its simple and swiping + having all the opened apps on one screen is absolutely wonderful but it is not working.
I have battled with my Jolla-C since day one. I consider myself as an average users, with a bit of technical knowledge (had my device as Sailfish only (no android)). But Sailfish OS is BROKEN. It is not working solidly at all. I know most of these errors I list are already covered on other threads but the point of this particular post is to show how badly this phone fails in everyday use. Please take a look at this list:
Phone app disappears when putting call on loudspeaker and closing other apps, call is still on and the app re-appears when call ends
Phone app is messing up incoming calls, calls on hold and ended calls
Messages might take HOURS before they are delivered (sent inquiry to Telia's number, got the answer 7hrs later, although the time stamp on message was one minute after I sent the inquiry)
Adding text to MMS makes two separate messages (MMS AND SMS) and SMS dont get sent
Receiving call while headphones on: you cant use the loudspeaker to talk, so you remove the plug. After the call ends the phone freezes / doesnt work and you have to reboot
Emails might take hours to reach their destination
Email messages re-appear after you deleted them
Phone cant connect to PC (USB device not recognised) unless you do a reboot on both machines
When copying files from Jolla to PC, "progress windows" usually gets stuck in the end (but files are still copied)
Copying files inside phone doesnt always work ("cant copy" atext appears randomly)
Browser gets stuck on every session
Browser cant open certain pages at all ...
These are the most common tasks users does with the phone and yet the struggle is huge. And this list goes on....how can one use this as an everyday phone?
Almost four years and Sailfish doesnt have stable phone and message apps?
And now one should pay for the Xperia-X port? Give me a break. I'm frustrated and sad this is the case and honestly I do not know what this company is doing.
I cant praise enough how awesome it is finally to have a solid working phone now that I switched to android (Nokia 5).
Sorry for you but all the things you pointed out are not true for my Jolla 1. All these points are really working fine (and I consider me to be an average user, too). No problem with phone calls, sms are sent immediately and e-mail I can handle myself and also see how many % are sent (when settings is openend the cover shows).
I dont downvote since its your personal opinion.
NuklearFart ( 2017-09-09 22:02:03 +0200 )editHaven't seen any of the problems on that list (not saying that there aren't bugs in SFOS). kthxbai.
luen ( 2017-09-09 22:03:42 +0200 )editThe only thing in the list I can agree on, partly, is the browser. I'm using Jolla 1. Occasionally the browser gets stuck on some pages, typically big web pages with lots of scripts. Of course this is also old hardware, but upgrading the browser engine wouldn't hurt. I'm looking forward to using Sailfish on the Sony Xperia X.
johanh ( 2017-09-09 23:00:19 +0200 )editThe Jolla 1 cost me more than the Sony hardware and Jolla firmware summed up.
Still... Your personal opinion should not be ignored. There are serious issues that need to be dealt with.
Browser
Based on Mozilla's Gecko rendering engine the browser does have problems rendering pages and even locks completely on others. My desktop Linux computer also shows problems with rendering some pages in Firefox (that also uses Gecko for rendering). Changes are coming to Firefox for these performance problems but they might take some time to trickle down to the stock browser in Sailfish OS.
Calling
My Jolla C needs to handle a lot of phone calls every day, both at work and in my private life. There has indeed been some glitches in handling parking of calls and with the bluetooth headsets I've tested over the years. The OS seem to handle the calls well after the latest update (2.1.1.26). Bluetooth has been troublesome for months now but the latest update seems to have fixed most problems too. It is wonderful that answering calls from my loved one now connects her voice to the headset without fiddling with the phone.
Messaging
Telia (in Sweden) has been my ISP for years and they also supply telephony. There were some problems with sending SMS at the beginning of Sailfish OS 2.0 but not in any of the latest versions. The experience of using the Messaging app is getting diluted, though. There used to be more ways to connect to friends and family, but this isn't something I can blame Jolla for. Some companies don't seem to like open protocols very much.
Android
Waiting for the Sailfish OS port for Sony Xperia X gives me the opportunity to explore a pretty good Android phone. I've never had one of my own before. I found the Oneview Calendar as one example. The system isn't bad but it doesn't take long before the lack of multitasking starts to annoy me. Gestures are better than buttons too, imho.
So I'll stay with Sailfish OS for now, warts and all.
vattuvarg ( 2017-09-09 23:07:01 +0200 )editI'm using my Jolla1 daily for more two years now and none of that issues ever appeared on my mobile. Not that there are no bugs in Sailfish but it's far from unusable - maybe you should perform a clean recovery and start all over again
elastic ( 2017-09-09 23:34:56 +0200 )edit