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unloock screen missing

asked 2017-10-15 13:56:54 +0200

shape gravatar image

hi there,

today i restarted my phone to be prepaired for the new update. after it comes up again my unlock screen was missing. i am able to use the camera (swipe from down to up) und i can chose the theme (up to down). the volume and power buttons are responding too. notification (whatsapp for example) are working a swell. beside of that the screen is just empty. no way to enter my unlock pin. what happend? someone else expected that problem and can assist me?

greetings ant thanks in advance

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It helps to set tags that tell us which device you are using and which OS version your device using. You don't have enough karma to edit your own post. Add your device details in a comment below below this one and I'll amend your original post with the new tags.

Have you tried restarting the device again?

There is another post here on TJC, regarding Aquafish phone which had the same problem. see here;

Spam Hunter ( 2017-10-16 00:52:14 +0200 )edit

i had.it with jolla c and maze patch, never without the patch

however i had it.once on experia without maze patch !

a simple swipe back and forward fixed it

pawel ( 2017-10-16 21:11:20 +0200 )edit

i swiped like crazy but wihtout any success ;)

shape ( 2017-10-16 22:36:30 +0200 )edit

do you use.mazelock? and what dwvice is it

pawel ( 2017-10-17 19:11:58 +0200 )edit

no, i dont use mazelock.

su re: Device release is currently: 2.1.1.26

ssu status: Device model: Jolla (SbJ / JP-1301)

shape ( 2017-10-17 19:17:36 +0200 )edit

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answered 2017-10-16 15:59:02 +0200

shape gravatar image

updated 2017-10-16 18:58:24 +0200

i restarted it several times. the effect remains the same.

i managed to get on the recovery console and in the shell.

the device is an ordinary "Jolla Phone".

ssu re: Device release is currently: 2.1.1.26

ssu status: Device model: Jolla (SbJ / JP-1301)

thank you for the link. i read the link and this is probably the solution. before i bricked my device i uninstalled all patches and after the reboot i got the described error. this is weird since all patches are uninstalled at the moment. i also read that reinstalling lipstick-jolla-home-qt5 should solve the problem but for some reason i get the following error:

bash-3.2# pkcon install lipstick-jolla-home-qt5

Failed to contact PackageKit: Could not connect: Connection refused

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No need to be root for installing packages,

Please use comments box for comments or we will have a page of non-answers :)

Spam Hunter ( 2017-10-16 20:03:44 +0200 )edit

ok, sorry for not commenting. ;)

i did the following steps after connecting to the recovery console:

Recovery mode ---> Shell

mkdir /mnt/rootfs
mount /dev/mmcblk0p28 /mnt/rootfs
chroot /mnt/rootfs
mount /proc
mount /sys
mount /dev/pts

i got this steps from here

at this point i tried

pkcon install lipstick-jolla-home-qt5

and i got the error message from above.

Failed to contact PackageKit: Could not connect: Connection refused

did i miss something at this point?

shape ( 2017-10-16 22:08:01 +0200 )edit
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Asked: 2017-10-15 13:56:54 +0200

Seen: 194 times

Last updated: Oct 16 '17