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Jolla Utilities to clear Tracker Database failed and unable to see images from SD-Card in Gallery

asked 2017-10-31 20:02:20 +0300

gr8abbasi gravatar image

I inserted the SD card containing pictures in android folder, was using it in Jolla1. It wasn't indexing and showing images in Gallery. I tried to clear Tracker Database which is failing on new SailfishX. I even tried playing around with tracker daemon but didn't worked. Is it a known behavior/bug or its only me who is suffering to get images in Gallery?


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If you are referring to Sailfish Utilities for resetting tracker, forget it, it's broken and Jolla doesn't seem to care or perhaps they are unaware, but it has been reported several times, including on the acutal app itself in Jolla Store.

As for using tracker manually, do this in terminal; tracker reset -e

Welcome to TJC :)

Spam Hunter ( 2017-10-31 22:01:23 +0300 )edit

Thanks for your welcoming comment :) So, its known-ignored issue ;). I tried above command, it does reset tracker, but images from SD card are still not shown. Any idea?

gr8abbasi ( 2017-10-31 22:29:30 +0300 )edit

No idea, sorry. I only use Whatsapp to keep in touch with my dear old ma, but only for chatting, so I've no experience with images from Android sources, plus I only have Jolla1, so it's difficult to make any kind of observation of the situation. There are some pretty big brains on this forum, I'm sure someone can give you better help. If I think of anything, I'll let you know. I wouldn't go as far to say that the problem with Sailfish Utilities is being ignored, rather it's likely been noticed but isn't a priority for Jolla......but, maybe it is being ignored, hard to say in reality, only Jolla knows :D

Spam Hunter ( 2017-10-31 23:27:17 +0300 )edit

I see, thanks for your help. Yeah, agree probably its not on priority!

gr8abbasi ( 2017-10-31 23:47:59 +0300 )edit

Workaround: erase (as root) all files in /home/nemo/.cache/tracker/ then reboot.

objectifnul ( 2017-11-01 10:03:08 +0300 )edit

2 Answers

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answered 2017-11-01 07:49:13 +0300

XFish gravatar image

Easiest is to close apps, restart phone. This forces a media rescan.

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Did so many times without luck ;)

gr8abbasi ( 2017-11-01 11:59:33 +0300 )edit

answered 2017-11-01 08:20:37 +0300

rfa gravatar image

f-droid gallery works well

it can show things in different folders & has more sharing options than the default gallery

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I would prefer to have one app rather than two, but will try this later. Thanks

gr8abbasi ( 2017-11-01 12:00:06 +0300 )edit
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Asked: 2017-10-31 20:02:20 +0300

Seen: 322 times

Last updated: Nov 01 '17