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18

mms not working on sailfish x

Tracked by Jolla

asked 2017-11-09 03:24:18 +0200

erdinch gravatar image

updated 2018-06-01 06:49:43 +0200

eson gravatar image

hello,

trying to get mms working on metro pcs network with sailfish x. can anyone help me out? as soon as u insert the sim , talk text and internet work, but sending and receiving images does not work.

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I suggest you change the topic since this is an operator bug and nothing to do with SFOS or Xperia...

I am in Elisa 4G network and everything works OK.

juiceme ( 2017-11-16 08:19:04 +0200 )edit

I am also in Elisa 4G network and everything dont work. 3G everything works OK.

Gouneesz ( 2017-12-27 12:14:44 +0200 )edit

My settings are: Elisa FIMMS. (APN) mms. Protokolla IP. Todennustapa Ei. 213.161.41.57. Portti 80. http://mms.elisa.fi. Viestin suurin koko Keskikokoinen.

Gouneesz ( 2017-12-28 23:26:11 +0200 )edit
1

Definitely provider specific. Swisscom works just fine, both sending and receiving MMS.

Venty ( 2018-03-07 17:01:22 +0200 )edit

Sometimes the image size is not allowed by operator. Have you tried small or medium rather than original and large size image setting? (Since xperiax images are huge compared to those from c or 1 phones)

ljo ( 2018-03-24 16:41:21 +0200 )edit

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answered 2018-11-27 18:02:43 +0200

This thread's gone a bit quiet... figured I'd make sure it doesn't die out. Apologies as I can't seem to get hyperlinks working.

Just flashed Sailfish X free trial onto a brand new unlocked Xperia Xa2 with AT&T, everything works except MMS. I am IN LOVE with this OS, but I just can't sort this one issue out.

Tried the solutions proposed at https://talk.maemo.org/showthread.php?t=99925&highlight=mms&page=3 and https://www.reddit.com/r/sailfishos/comments/86tlmx/apn_setting_for_att_in_us/, disabled wifi and did airplane mode on/off several times.

Default APN settings in MMS Access Point on phone startup:

Connection Name: AT&T MMS Access Point Name: NXTGENPHONE Protocol: IP Authentication: None Proxy Address: 172.26.39.1 Proxy Port: 80 MMS Message Center Address: http://mmsc.mobile.att.net

Data Access Point default settings:

Connection Name: AT&T Internet APN: NXTGENPHONE Protocol: Dual Authentication: None

Adjusted the Protocol/Proxy Address/Name and APN (to phone, with proxy.mobile.att.net, per https://apn.gishan.net/en/apn/att), but nothing seems to work. Chaning the APN to "phone" and the proxy address managed to switch things from "waiting..." to "downloading...", but it still hung for ages and then led to an error message. Anyone out there with similar issues/maybe another solution?

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Comments

When it hangs, I've restarted my phone and then restarted the MMS download. Sometimes that gets it to download instantly.

SValmont ( 2018-11-27 18:32:28 +0200 )edit

I've never used MMS, but I do know that there are some settings for MMS that may or may not help you. Navigate to Settings/Apps/Messages/MMS

Spam Hunter ( 2018-11-27 18:53:59 +0200 )edit
1

I do recommend that you get the MMS logger app from openrepos https://openrepos.net/content/slava/mms-logger

It has a way to submit the logs to Sailfish and they respond. I am also a AT&T user and it is hit or miss, fortunately most of my communication is on Signal so it is an issue that I can live with, which is why I did not spend too much time on this.

marxistvegan ( 2018-11-27 21:56:01 +0200 )edit

Thanks for the suggestions - restarting doesn't change things, and I've been through the MMS settings to try different sizes and such. I guess that means it's up to Jolla support at this point with the logger; I was just hoping to find a way to do this myself.

rancidpie66 ( 2018-11-30 01:11:52 +0200 )edit
0

answered 2019-04-01 02:16:45 +0200

Guillaume L. gravatar image

Same here with SFR in France. I am unable to send MMS since I installed SailfishX. Worked fine on Jolla 1.

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Found the fix somewhere in the conversation thread :-)

Guillaume L. ( 2019-04-01 02:20:22 +0200 )edit

What was the solution?

Mohjive ( 2019-04-02 14:11:38 +0200 )edit
1

Change APN from "mmssfr" to "sl2sfr" (Settings > Mobile connection > MMS access point) and message size from "Very big" to "Big" (Settings > Applications > Messages)

Guillaume L. ( 2019-04-02 16:15:26 +0200 )edit

Thank you. Should maybe posted in your answer, so that it's easy to find. And should probably be merged upstream to fix the issue for good.

Mohjive ( 2019-04-02 19:59:52 +0200 )edit
0

answered 2019-10-29 19:54:28 +0200

updated 2019-12-18 22:47:25 +0200

These are the settings that worked for me. I am on MetroPCS.

MMS

fast.t-mobile.com

IP [Had to change to IPv6 in version 3.2.1]

None

[blank]

[blank]

http://mms.msg.eng.t-mobile.com/mms/wapenc

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Asked: 2017-11-09 03:24:18 +0200

Seen: 5,797 times

Last updated: Dec 18 '19