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Sailfish X froze when typing - can't restart it [answered]

asked 2018-02-11 11:04:50 +0200

vattuvarg gravatar image

updated 2018-02-11 11:46:33 +0200

I was commenting a post on facebook through the web interface. Suddenly the phone froze completely. I can't even power it down.

How do I shut down the phone? Pressing the power button does nothing.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by vattuvarg
close date 2018-02-11 11:59:37.788026

2 Answers

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answered 2018-02-11 11:58:35 +0200

vattuvarg gravatar image

updated 2018-02-11 12:00:16 +0200

Searched the internet for a solution and found one at

Try holding the power button and volume up button at the same time, until the phone gives a short vibration. Then it will turn off, and you should be able to start it again as normal.

My Sailfish X is up and running again.

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I'll try a simulated battery pull-out first next time. (Power button and volume down).

vattuvarg ( 2018-02-11 12:13:06 +0200 )edit

I am happy you were able to fix it! I bet someone else is going to need this too...

potski ( 2018-02-11 14:27:34 +0200 )edit

answered 2018-02-11 11:22:28 +0200

lutinotmalin gravatar image

Hold the power button like 10-15 secs, it should shutdown the device !

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Pressed the power button for 60 seconds without any result.

vattuvarg ( 2018-02-11 11:30:10 +0200 )edit

Is there a key combination for restarting the hardware?

vattuvarg ( 2018-02-11 11:35:06 +0200 )edit

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Asked: 2018-02-11 11:04:50 +0200

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Last updated: Feb 11