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how do i find server details [answered]

asked 2014-01-21 20:07:59 +0300

imm gravatar image

updated 2014-01-22 00:43:32 +0300

CsTom gravatar image

I am trying to use MS Exchange to access and link to Microsoft outlook, formerly Hotmail e-mails. Where do I find the server domain and address details to set up MS Exchange?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2014-03-03 10:00:36.397060


Do you mean Outlook as an installed program, or outlook.com service?

simo ( 2014-01-21 21:38:07 +0300 )edit

Yes, as in the email part of Microsoft Office, Outlook in the Microsoft office program

imm ( 2014-01-22 08:09:54 +0300 )edit

@imm - Didn't autodiscovery work for you ? for my hotmail/outlook and live accounts I just need to put the email address, username(same as email address) and my password, the rest is fetched from the server and configured automatically.

VDVsx ( 2014-01-23 18:03:17 +0300 )edit

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answered 2014-01-22 13:15:18 +0300

simo gravatar image

Of the installed programs, Microsoft supports ActiveSync only for Office365 or later. Server address is outlook.office365.com. Jolla's MS Exchange app uses ActiveSync.

For older Outlook versions, Microsoft supports only imap/pop3 sync. Server address is m.outlook.com. On Jolla, add a normal email account (not MS Exchange)

In both cases, you can find the server address signing in to Outlook Web App. In there, server name is visible under Settings > Options > Account > My account > Settings for POP and IMAP access

If you're using a company email, the server name is the same as the address where you sign into Outlook Web App (url between "https//:" and "/owa/...")

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hopefully the support team gets this, if not would be good to open a ticket with this information so they can update jolla.zendesk.com with this clearer answer (the current one is a bit "techie").

I had already sent a ticket for them to update with the outlook.office365.com address.

ymb ( 2014-01-22 13:27:09 +0300 )edit

Thanks :) However, as the server address is under Microsoft settings and could be changed by them, I'd suggest only to add something like "for more, search Microsoft help pages" to the zendesk (instead of this info in the answer).

simo ( 2014-01-22 13:41:34 +0300 )edit

well, if it changes the helpdesk gets calls, so knows to look it up and update the docs.

Personally, I prefer when the information is all in one place with pointers to the sources.

ymb ( 2014-01-22 14:22:52 +0300 )edit

answered 2014-01-22 09:30:11 +0300

ymb gravatar image

on the Jolla support forums - https://jolla.zendesk.com/forums

the sepcific answer you need is here - https://jolla.zendesk.com/entries/30442957-How-do-I-get-MS-Exchange-on-my-Jolla-

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Asked: 2014-01-21 20:07:59 +0300

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Last updated: Jan 22 '14