unable to add email account [answered]

asked 2018-03-06 22:13:17 +0200

krisko
608 ●19 ●27 ●33

updated 2018-03-06 23:03:49 +0200

Hello, I'm unable to add any email account. I end up with this message: oops account could not be added.

here is the journal during account adding:

Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - account.cpp: 626 account_store_cb Saved accunt ID: 36
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - connection-manager.cpp 106 setupSocketConnection p2p error: QDBusError("org.freedesktop.DBus.Error.NoServer", "Failed to connect to socket /run/user/100000/signond/socket: Connection refused") 10
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - connection-manager.cpp 150 init Connected to "qt_default_session_bus"
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "PendingRegistration" SignOn::IdentityImpl(0xac03c590)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 172 storeCredentials Storing credentials
Mar 06 21:04:55 Sailfish dbus-daemon[2635]: Activating service name='com.google.code.AccountsSSO.SingleSignOn'
Mar 06 21:04:55 Sailfish [6738]: signondaemon.cpp 388 init Failed to SUID root. Secure storage will not be available.
Mar 06 21:04:55 Sailfish dbus-daemon[2635]: Successfully activated service 'com.google.code.AccountsSSO.SingleSignOn'
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "Ready" SignOn::IdentityImpl(0xac03c590)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "NeedsUpdate" SignOn::IdentityImpl(0xac03c590)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "PendingUpdate" SignOn::IdentityImpl(0xac03c590)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 442 infoUpdated SERVER INFO UPDATED. NeedsUpdate " 0 "
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 345 storeCredentialsReply stored id: 58 old id: 0
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - authsessionimpl.cpp 94 initInterface
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - authsessionimpl.cpp 94 initInterface
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 381 getInfoReply QMap(("ACL", QVariant(QStringList, ()))("AuthMethods", QVariant(QDBusArgument, ))("Caption", QVariant(QString, "Jolla"))("Id", QVariant(uint, 58))("Owner", QVariant(QStringList, ()))("Realms", QVariant(QStringList, ()))("RefCount", QVariant(int, 0))("StoreSecret", QVariant(bool, true))("Type", QVariant(int, 0))("UserName", QVariant(QString, "krissak@zoho.eu"))("UserNameSecret", QVariant(bool, false))("Validated", QVariant(bool, false)))
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "Ready" SignOn::IdentityImpl(0xac03c590)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "NeedsUpdate" SignOn::IdentityImpl(0xac03c590)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "PendingUpdate" SignOn::IdentityImpl(0xac03c590)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 442 infoUpdated SERVER INFO UPDATED. NeedsUpdate " 58 "
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 381 getInfoReply QMap(("ACL", QVariant(QStringList, ()))("AuthMethods", QVariant(QDBusArgument, ))("Caption", QVariant(QString, "Jolla"))("Id", QVariant(uint, 58))("Owner", QVariant(QStringList, ()))("Realms", QVariant(QStringList, ()))("RefCount", QVariant(int, 0))("StoreSecret", QVariant(bool, true))("Type", QVariant(int, 0))("UserName", QVariant(QString, "krissak@zoho.eu"))("UserNameSecret", QVariant(bool, false))("Validated", QVariant(bool, true)))
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "Ready" SignOn::IdentityImpl(0xac03c590)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - account.cpp: 626 account_store_cb Saved accunt ID: 36
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "PendingRegistration" SignOn::IdentityImpl(0xac245968)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 172 storeCredentials Storing credentials
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "Ready" SignOn::IdentityImpl(0xac245968)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "NeedsUpdate" SignOn::IdentityImpl(0xac245968)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "PendingUpdate" SignOn::IdentityImpl(0xac245968)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 442 infoUpdated SERVER INFO UPDATED. NeedsUpdate " 0 "
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 345 storeCredentialsReply stored id: 59 old id: 0
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - authsessionimpl.cpp 94 initInterface
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - authsessionimpl.cpp 94 initInterface
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 381 getInfoReply QMap(("ACL", QVariant(QStringList, ()))("AuthMethods", QVariant(QDBusArgument, ))("Caption", QVariant(QString, "Jolla"))("Id", QVariant(uint, 59))("Owner", QVariant(QStringList, ()))("Realms", QVariant(QStringList, ()))("RefCount", QVariant(int, 0))("StoreSecret", QVariant(bool, true))("Type", QVariant(int, 0))("UserName", QVariant(QString, "krissak@zoho.eu"))("UserNameSecret", QVariant(bool, false))("Validated", QVariant(bool, false)))
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "Ready" SignOn::IdentityImpl(0xac245968)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "NeedsUpdate" SignOn::IdentityImpl(0xac245968)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "PendingUpdate" SignOn::IdentityImpl(0xac245968)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 442 infoUpdated SERVER INFO UPDATED. NeedsUpdate " 59 "
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 381 getInfoReply QMap(("ACL", QVariant(QStringList, ()))("AuthMethods", QVariant(QDBusArgument, ))("Caption", QVariant(QString, "Jolla"))("Id", QVariant(uint, 59))("Owner", QVariant(QStringList, ()))("Realms", QVariant(QStringList, ()))("RefCount", QVariant(int, 0))("StoreSecret", QVariant(bool, true))("Type", QVariant(int, 0))("UserName", QVariant(QString, "krissak@zoho.eu"))("UserNameSecret", QVariant(bool, false))("Validated", QVariant(bool, true)))
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - identityimpl.cpp 96 updateState Updating state:  "Ready" SignOn::IdentityImpl(0xac245968)
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - account.cpp: 626 account_store_cb Saved accunt ID: 36
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - account.cpp: 626 account_store_cb Saved accunt ID: 36
Mar 06 21:04:55 Sailfish art[4082]: [W] unknown:0 - writeProfileFile() called, forcing disk write: "/home/nemo/.cache/msyncd/sync/syncemail-36.xml"
Mar 06 21:04:55 Sailfish art[4082]: [W] unknown:38 - file:///usr/lib/qt5/qml/Sailfish/Silica/private/Util.js:38: TypeError: Cannot read property 'parent' of null
Mar 06 21:04:55 Sailfish art[4082]: [D] unknown:0 - account.cpp: 626 account_store_cb Saved accunt ID: 36
Mar 06 21:05:05 Sailfish com.google.code.AccountsSSO.SingleSignOn[2635]: invoker: Invoking execution: '/usr/bin/signond'

this post is related, it does not only affect zoho mail, but also google account. https://together.jolla.com/question/179908/zoho-oops-account-could-not-be-added/

Please help. Is there some hack how to add email account directly in terminal?