Banking app (S-Mobiili) no longer works (Xperia X)
asked 2018-10-12 09:43:06 +0200
I think after the app was updated earlier this week, it no longer starts. I have tried to clear data and cache, remove and reinstall app, restart phone, but it will not show even a first screen.
Is there anyway I can investigate what is wrong? Start from Terminal to see output?
You can get the logs from Dalvik with this information:
Connect to Android log
Basically:
- Enable Developer mode and set the
- SSH password (if you haven't already).
- Connect with PuTTy. Run:
/opt/alien/system/bin/logcat
raketti ( 2018-10-12 10:01:32 +0200 )editI think easiest way is to go back version 1.27 which still works. Maybe new version will work when OS 3 will come...
japsi ( 2018-10-12 11:21:01 +0200 )editCannot connect with ssh at the moment but it seems logcat doesn't work; in terminal I get CANNOT_LINK_EXECUTABLE: cannot locate symbol "logprint_run_tests" referenced by "/opt/alien/system/bin/logcat"...
jeskata ( 2018-10-12 11:48:49 +0200 )editSeems that the path has been updated:
raketti ( 2018-10-12 11:52:57 +0200 )editor (tested on my Xperia X) :
Basically there are two possibilities :
- it requires a library that happens to be not available here (see the question regarding getting Coop Supercard working on Xperia X )
DrYak ( 2018-10-12 13:10:06 +0200 )editthe app isn't correctly packaged and uses way to many static methods - beyond what the Dalvik JVM-like supports (see recent problems with an update of WhatsApp ).
It's a 4.4 Kitkat specific bug, that's why the bank's own testing might have failed to notice it when testing the app. But it's something that they can fix in an upcoming upgrade. Try to open a ticket at the Bank's helpdesk.