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How to resolve missing synced fotos of Facebook in Gallery?

asked 2018-10-27 03:10:44 +0300

jsommer gravatar image

I had to reset my phone. Everythink is fine except Facebook. The Gallery app shows the Facebook account but deactivated with zero images. How can I sync the fotos? I have aready made a tracker reset via ssh. Deleting and recreating the account doesn't help either. Some ideas?

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answered 2018-10-28 17:20:08 +0300

jsommer gravatar image

I did some research on this issue:

  1. Removing and creating the Facebook account
  2. Triggering a synchronisation in the contextual menue of the Facebook account
  3. Removing sync files like described in this thread.

The I logged into the Facebook website and removed Sailfish and recreated the account on my Sailfish phone. I realized, that the app deosn't have the access rights for Fotos any more. See the screenshot:

image description

Here is an example of another app, that has the appropriate access rights:

image description

The reason is, that Facebook allows access to their API only after a review process of an app. Their have made this review process mandatory this summer.

I know this, because, my company had to pass the review process for our app in this summer either.

So: Jolla, could you please take some minutes for logging into your Facebook developer account, klicking on "App Review" in left menu bar, filling the form and starting the review process?

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Thanks for looking into this. This review process was started a few weeks ago, but hasn't been approved yet. Hopefully it'll be sorted soon, and this should start working again.

Andy Branson ( 2018-10-28 21:12:22 +0300 )edit
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Asked: 2018-10-27 03:10:44 +0300

Seen: 166 times

Last updated: Oct 28 '18