Exchange support gone after update [duplicate]

asked 2018-11-08 17:25:05 +0200

juho gravatar image

updated 2018-11-08 23:22:16 +0200

rozgwi gravatar image

Exchange support seems to have vanished on Jolla 1 after updating to 3.0.0.5. Also, it does not install when I try to download it again from Jolla Store. Now my phone is pretty much useless (restarting all the time and no exchange support). Help would be appreciated.

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The question has been closed for the following reason "duplicate question" by Mohjive
close date 2018-11-08 17:28:17.690680

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From the release notes: About Exchange email account on Jolla Phones Jolla Phone users: There is a Exchange Active Sync plugin for Jolla Phones in 3.0.0. Please remove your Exchange account from your Jolla Phone before installing 3.0.0. Once done and 3.0.0 installed, get the new version of Exchange from Jolla Store and install it. Then sign in to your Exchange account. This is the recommended order, however, deleting the old incompatible account afterwards should be possible, too.

raketti ( 2018-11-08 17:27:49 +0200 )edit

Ah, ok, thanks! Didn't see that before installing 3.0.0. Just removed the dysfunctional Exchange account but the Exchange support still does not install.

juho ( 2018-11-08 17:38:24 +0200 )edit

Some reported that after removing the Exchange they needed to reboot the phone snd then reinstall.

raketti ( 2018-11-08 17:47:55 +0200 )edit