Videos in WhatsApp not playable
Tracked by Jolla
(In release)
asked 2019-09-05 09:18:53 +0200
Dear sailors, Videos in WhatsApp are not playable. Video links (like YouTube) work. The rest of the videos will only be displayed as an image, but will not play. I have already checked all (?) the Settings, but could not find a cause. Can you confirm this bug? Maybe I did something wrong or ignored something. (Xperia Xa2 / Build 3.1.0.11 / WhatsApp 2.19.246 and all before)
Greetings and thanks
Hi, thanks for reporting. There is a problem with video playback in Whatsapp (XA2).
jovirkku ( 2019-09-05 10:10:49 +0200 )editWorkaround:
Click the three dots in top right corner, take Share (but do not share) and go back. Now you may be able to play the video.
@jovirkku: Many thanks for this workaroud. It works for me. I can confirm: This behavior is only noticeable on the Xa2.
sailaway ( 2019-09-05 10:26:21 +0200 )editI also have this bug on my XA2, and it has been there since i started using XA2.
Bluabird ( 2019-11-13 21:23:05 +0200 )editI have the same problem, but it occurs on all videos in the gallery. Before the installation of whatsapp the playback worked, now instead I only hear the audio. I installed llc player and writes cannot play stream of type: <unknown>. The workaround doesn't work for me Thanks for your help </unknown>
andrea ( 2020-04-27 02:43:27 +0200 )edit@andrea: changed your "answer" to a "comment".
jovirkku ( 2020-04-27 09:14:28 +0200 )editI do not know what is wrong in your phone but if the playback of all videos in the Gallery fails (i.e., you record a video with the camera and then try to play it) then it is not the Whatsapp problem discussed in this post.