android app does not find the network 4g [answered]

asked 2019-09-23 21:55:25 +0200

kayoux
1132 ●20 ●32 ●38

updated 2019-09-24 12:12:19 +0200

since a few days several Android apps can no longer connect to the network if I am in mobil data (although Firefox works). When I turn on the wifi, the apps work properly. http://zupimages.net/viewer.php?id=19/39/ajyv.jpg

I have no idea how this could have happened or how to correct it

I tryed to reboot phone, put in air plane mode, and restart connection. This appen with 2 speria-x

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by kayoux
close date 2019-10-04 10:49:36.907726

Comments

What device you're using? (please add to the post too). What have you already tried? Did you reboot the phone, put it in airplane mode and back, restarted connection subsystem etc. Is it only related to 4G, do the apps work on 3G.

Please also add what apps aren't working so we can test too

Sakke ( 2019-09-24 09:36:05 +0200 )edit

1

answered 2019-09-24 14:01:43 +0200

Luca

2055 ●53 ●77 ●74

I think it's related to a known issue.

Have you tried here: https://together.jolla.com/question/209532/track-down-mobile-data-issue-android-xa2-310/?answer=212609#post-id-212609

edit flag offensive delete publish link

Comments

Thank for your answer. I'll try this week-end.

kayoux ( 2019-09-24 20:56:29 +0200 )edit

Hi, I have the same problem on Xperia X with the Bouygues Telecom (FR) operator. I compared the two xml files (apns-con.xmt and apns-full-conf.xml), but the apn carrier configuration is the same. Thak you for your help.

merzhin ( 2019-09-27 14:26:58 +0200 )edit

My operator is also bouygues. is there some one with this operator, with no problem on other phone?

kayoux ( 2019-09-28 11:21:29 +0200 )edit

1

answered 2019-10-04 10:48:54 +0200

kayoux
1132 ●20 ●32 ●38

I found a solution that solve hotspot issue I change the network protocol to "IP". See the link below for more

https://together.jolla.com/question/208070/hotspot-on-xperia-x-with-hossa/?answer=211853#post-id-211853

edit flag offensive delete publish link

android app does not find the network 4g [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by kayoux
close date 2019-10-04 10:49:36.907726

Comments

2 Answers

Comments

Question tools

Stats

Related questions

android app does not find the network 4g [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by kayoux close date 2019-10-04 10:49:36.907726

Comments

2 Answers

Comments

Question tools

Public thread

Stats

Related questions

The question has been closed for the following reason "the question is answered, an answer was accepted" by kayoux
close date 2019-10-04 10:49:36.907726