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Unable to create Google account [answered]

asked 2019-11-10 13:23:59 +0200

R1tschY gravatar image

updated 2019-11-11 14:16:43 +0200

jiit gravatar image

I'm unable to create a Google Account in the settings. After agreeing to the terms of use I was forwarded to the Google account login. There I entered the login name and the password. But after I agreed that Jolla gets access to e-mails, contacts and so on, I was redirected to a page that says I have to copy a shown code to the application (In German: "Kopieren Sie diesen Code, wechseln Sie zu Ihrer Anwendung und geben Sie ihn dort ein: XXXX"). I can not copy the code and there is also no place to paste the code to.

I don't know what I'm doing wrong?

I'm using 3.2.0.12 with Xperia X.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Xray2000
close date 2019-12-07 06:18:51.445020

Comments

The chances are it is a problem (among many) with Sailfish Browser.

Try a different browser, like Webcat from Jolla Store.

Spam Hunter ( 2019-11-10 14:34:50 +0200 )edit
1

same here, just now discovered: Settings informed me the Google account is disconnected, So I want to go to google login but that screen is black. So I delete my google account (in Settings) and create it fresh. However after the consent page I get the black screen again. Something's wrong with 3.2.0.12 for XperiaX here. (Now I pkcon update but it seems stuck on downloading packages respectively gives fatal errors.) Second try pkcon update worked well but I still get a black google account login page. Xperia XA2 does not do that.

danfin ( 2019-11-10 19:37:25 +0200 )edit

can't be the browser, as the consent google conditions screen happens in settings and the (now black) google account dialog too.

danfin ( 2019-11-10 22:11:38 +0200 )edit

I filed a request at Jolla's Service department, the zendesk.

danfin ( 2019-11-11 12:26:57 +0200 )edit
1

I get the "copy code" page too.

vattuvarg ( 2019-12-08 12:02:31 +0200 )edit

2 Answers

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-1

answered 2019-11-11 13:30:22 +0200

danfin gravatar image

disabling all patches and disabling developer mode in patchmanager and disabling apply on boot in patchmanager helped: The google login panel became visible. Somenting isn't perfect in patchmanager 3.0.62.

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I do not use Patchmanager and the problem appears after the login page. Did you manage to create an account?

R1tschY ( 2019-11-11 13:47:21 +0200 )edit

This solution does not make sense, the problem still exist and it's serious

samule ( 2019-12-13 13:24:05 +0200 )edit
-1

answered 2019-12-06 21:23:37 +0200

R1tschY gravatar image

Worked as I tried it some days later.

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Sorry but I do not have patchmanager. Setting up Google account does not work. Google just gives this mysterious 40+ character code to be implemented somewhere??? Tried different combinations, nothing seems to help. No Google account. My Xperia 10 has been in use about four weeks now without problems. Now I wanted to refresh my contacts and decided to delete my google account. That was a BIG mistake. Now I am not able to login to my account again. Resetting the phone is maybe too radical job. Any more hints how to solve GOOGLE.

friikki218 ( 2019-12-15 00:13:15 +0200 )edit

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Asked: 2019-11-10 13:23:59 +0200

Seen: 525 times

Last updated: Dec 06 '19