Recovering data after factory reset

asked 2019-11-14 17:14:02 +0200

Kaur
1 ●1 ●2 ●2

updated 2019-11-14 22:29:32 +0200

First, here are the facts:

The touchscreen of my Jolla stopped working (display is OK but sensitivity to touch is limited). More precisely, two of the bottom 'lines' are dead. Most likely a hardware issue as it also failed the self-check.

At one point I performed a factory reset due to problems with installing a software update. I had my data backed up. At least that was what I thought. It turns out that some recordings made with a third-party app were not included in the backup. Makes sense in retrospect, true but at the moment I must face the situation as it is.

I would like to attempt data recovery (the phone hasn't been used after the reset and has never been encrypted). I found this guide here

It turns out that my phone has recovery shell v 0.1 (only options are reset, reboot, exit). Like I said, the phone itself is barely usable due to the screen problem. All this makes following the guide tricky (if not impossible). Obviously, any unnecessary writes should be avoided so as not to overwrite the data I intend to recover.

Any ideas on how to proceed? Is there any way to gain shell access under such circumstances?

EDIT: I managed to confuse people. I can access the recovery environment (referred to as 'recovery shell' above). What I cannot do is choose the shell option in the recovery environment as the option just isn't there.