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[BUG] Xperia 10 audio stops working

asked 2019-11-29 12:46:47 +0200

alloj gravatar image

updated 2019-11-29 17:37:28 +0200

jovirkku gravatar image

Xperia 10,Torronsuo

Regardless of theme or adjusting Call volume or Media Volume, no audio is played from incoming calls, Browser media or Clock alarms. I've not rebooted the phone for couple of days.

I can take logs if somebody instructs me how.

No audio via the headset either.

I run the CSD tool and audio tests fail. Also all the sensor tests fail.

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2

I have the same issue by the XA2

Linus Kasch ( 2019-11-29 15:45:45 +0200 )edit
3

I have experienced this once. Restarting the phone did the trick. Little search on the net reveals that it happens on Sony phone also on Android. Some have reported that inserting headset into 3,5 mm plug and taking it away has sorted this out.

I also noticed that for calls my microphone was muted, the other party did not hear anything not did I hear them.

Lupin ( 2019-12-01 02:15:13 +0200 )edit
2

Today it has happened a weird thing to me, I tried to place a call and no audio was coming out of the speaker, I re-tried and nothing, so I put my phone in aeroplane mode and back but nothing. The only way to make it back work was a reboot. This is incredibly annoying, I have an Xperia 10 (Non plus).

deedend ( 2019-12-19 16:03:18 +0200 )edit

Did the audio problem affect only the phone app or the whole system?

Sebix ( 2020-01-24 21:35:51 +0200 )edit
1

Having the "audio stops working bug" also on Xperia 10 dual sim. No System sounds - 3.3.0.16

Device was running not more than 4h hours. No Audio anywhere. CSD "Loudspeaker playback and Stereo Loudspeaker" also failed. Forgot to check headset - will do next time, also other sensor tests.

update 30.6 today some random reboots after weeks of stable operatio. No sound within 5 minutes of uptime. csd tool could not öroduce a sound via speakers or 3,5mm

jollaticktack ( 2020-05-14 13:51:02 +0200 )edit

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answered 2020-05-25 10:57:07 +0200

TMavica gravatar image

Any news about this bug? I have refreshed the image and see the problem still exists or not, unfortunately not. When it happened, whole system no sound or audio, also cant hear any voices from calling or incoming calling, the video like IG story, the video is lagging and no sound.

Is there way to fix temporarily rather than reboot?

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Asked: 2019-11-29 12:46:47 +0200

Seen: 732 times

Last updated: May 25 '20