fingerprint sensor stopps working [duplicate]

asked 2020-01-22 13:44:50 +0200

blitzschlag gravatar image

Hey,

randomly the fingerprint sensor stops working. This means that both, the wakeup and the fingerprint recognition stops working. My workaround to this is to register a new fingerprint and possibly delete the old one (though you don't have to do that). Rebooting the Phone won't bring the Fingerprint-Sensor back if it ceased functioning.

I have not been able to link the sensor going out of work to a specific behaviour or app-usage.

The Apps i use (almost exclusively the last days) are Depecher, Piepmatz and Jolla-Together. It might be correlated to Phone-Calls though.

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The question has been closed for the following reason "duplicate question" by jovirkku
close date 2020-02-05 11:35:31.709211

Comments

Same here.

Kopekenscheich ( 2020-01-22 13:50:10 +0200 )edit
2

It is a known issue https://together.jolla.com/question/217843/release-notes-321-nuuksio-released/#217843-known-issues-specific-to-xperia-10 (Although that it doesn't recover on reboot is new compared to that) For me i have had it not recover on reboot once or twice, but the other 10 times that recovers it just fine.

attah ( 2020-01-22 19:42:26 +0200 )edit

Closing as a duplicate of https://together.jolla.com/question/221983.

jovirkku ( 2020-02-05 11:36:03 +0200 )edit