We have moved to a new Sailfish OS Forum. Please start new discussions there.

Windows drivers for Jolla USB?

asked 2013-12-26 13:38:36 +0300

thwint gravatar image

updated 2013-12-26 13:40:12 +0300

When connecting the Jolla to Windows in PC connection mode, there are some devices where no driver can be found:

  • CDC OBEX Data (appears twice)
  • PC Suite Services

How to get these drivers? If these drivers are available is it possible to sync Outlook with Jolla? There are still people out there who can't or don't want to sync their data to some suspicious cloud services. Thanks to NSA I think the number of these people is even increasing nowadays.

Will there be a PC Suite (like Nokia Suite) software available in the future?

edit retag flag offensive close delete



Good question! However, it's also important to offer similar services to other operating systems. I suggest that "PC suite" would be based on Qt and therefore cross-platform tool.

LaruX ( 2013-12-26 13:59:16 +0300 )edit

I hope too in "jolla suite" and the driver to use windows xp not only vista or later.....

idro ( 2013-12-27 00:33:13 +0300 )edit

Most probably nothing will be released for Windows XP anymore as it is EOL very soon now. Hopefully it will be a cross platform application as my main OS is Linux

thwint ( 2013-12-27 01:03:37 +0300 )edit

yes i want a software like pc suite to sync, safe, use sms... on computer =))))

Kiri ( 2014-01-02 13:32:39 +0300 )edit

Suite style program is not so nessesary, but modem drivers are really helpful.

aarengu ( 2014-01-08 23:31:12 +0300 )edit

5 Answers

Sort by » oldest newest most voted

answered 2014-01-31 12:29:17 +0300

hetas gravatar image

I got USB working in Windows7 64 bit by installing Media Transfer Protocol Porting Kit from Microsoft.

For some reason Windows Update doesn't find the drivers.

edit flag offensive delete publish link more


also works in vmware

misterc ( 2014-03-05 10:12:41 +0300 )edit

Thanks, worked for me.

Jordi ( 2014-07-12 15:39:48 +0300 )edit

Not works for me.

changyu.uw ( 2014-09-02 08:26:50 +0300 )edit

did not work for me, got any other tips?

lillemor ( 2014-12-21 17:24:35 +0300 )edit

This Helped with me. I lost the connectivity after Jolla changed/fixed a bug in the device lock and sync settings in 2014. Installed drivers manually and now I can clean my phone again. Super!

juzupuh ( 2015-07-06 12:22:38 +0300 )edit

answered 2014-01-23 18:06:40 +0300

Rolfa gravatar image

I have Windows 7 x64 and recommend Zadig to install all missing drivers: http://zadig.akeo.ie/

  • Connect your Jolla to the PC, choose "PC connection"
  • Important: Run zadig with right-click and "run as administrator"
  • Options menu: list all devices
  • Target Driver: WinUSB (selected by default)
  • Then, for each of CDC OBEX Data (Interface 1), CDC OBEX Data (Interface 3), PC Suite Services and SYNCML-SYNC klick on "Install driver"
  • You might check with Windows device manager that these devices are running without problems
edit flag offensive delete publish link more


does not seem to work properly under vmware

misterc ( 2014-03-05 09:52:47 +0300 )edit

Thanks for the tip. It would be nice if this was available as a part of the official Jolla guides, e.g. here.

Zumbs ( 2014-03-27 21:51:24 +0300 )edit

I can't find CDC OBEX Data and other interfaces, just USB input interface. I just can see a "Removable disk" icon in "My Computer", but I can't open it. My OS is Win 8.1 Pro. Looking forward to your kindly reply. Thanks!

changyu.uw ( 2014-09-02 08:26:08 +0300 )edit

OMG I also installed MTP with WinUSB but now I can't see my jolla like mass storage.... I'm trying to unistall all drivers and repeat but nothing! Now Jolla doesn't appear anymore like mass storage don't use http://zadig.akeo.ie/ for install MTP

michdeskunk ( 2015-02-12 13:32:54 +0300 )edit

answered 2014-01-08 23:23:38 +0300

Aard gravatar image

Those USB devices make it possible to synchronize using SyncML via USB, so Outlook synchronization without additional software in between won't work. I'm currently not aware of any vendor agnostic software capable of doing SyncML via USB on Windows, so right now publishing Windows drivers for that would not be useful. Under Linux synchronization via USB should work with tools like OpenSync.

edit flag offensive delete publish link more

answered 2014-08-25 19:02:44 +0300

Philippe De Swert gravatar image

Just for reference, there are no real services behind those interfaces yet afaik, so you can safely ignore them for the time being.

edit flag offensive delete publish link more

answered 2014-08-24 20:24:58 +0300

karttu gravatar image

Another forum suggested to install libusb-win32 and run inf-wizard.exe on each unrecognized device. This approach worked for me, YMMV.

Source and instructions: http://forum.jollausers.com/jolla-phone/pc-connection-drivers-(for-windows)/msg2907/#msg2907

edit flag offensive delete publish link more
Login/Signup to Answer

Question tools



Asked: 2013-12-26 13:38:36 +0300

Seen: 6,338 times

Last updated: Aug 25 '14