asked 2014-03-30 20:10:32 +0200
Hi
When i receive an e-mail without text, only with subject and attachment (*.jpeg-file), then the attachment is not displayed.
Anybody else can reproduce this?
Thanks
EDIT: changed topic + embedded images
answered 2014-03-30 20:53:14 +0200
I sent an email with subject field and JPEG attachment (file extension .JPG), email body empty -- Jolla shows the mail correctly and attachment picture is downloadable and viewable. So I cannot reproduce. Jolla is running the latest Ohijärvi version.
answered 2014-03-31 11:11:20 +0200
@VDVsx: Are you running latest release ? Yes.
the e-mail was sent with apple.mail.app. i don't know which OS the sender uses. i fetch e-mail with IMAP.
So is this a email with Inline images ? If so this is the same as: https://together.jolla.com/question/28965/pictures-sent-from-ipad-are-not-visible-in-emails-inline-images/
VDVsx ( 2014-03-31 11:20:44 +0200 )editAsked: 2014-03-30 20:10:32 +0200
Seen: 434 times
Last updated: Mar 31 '14
@domnk - Are you running latest release ? From which client are you sending the email ? And what is the type of account that is receiving the email in the Jolla ? (IMAP, Pop or Exchange)
VDVsx ( 2014-03-31 09:43:33 +0200 )editI have the same issue, using POP to fetch mails. Some mails, always multi-parts, cannot be displayed at all (not text, no attachments). I can provide some mails to help finding out what's wrong. It's true for different kind of attachements, jpegs or pdfs, with or without text parts.
Damien Caliste ( 2014-03-31 10:40:05 +0200 )edit@Damien Caliste - Are you running something newer than update2 ? If so did you recreated the account before that ? There was similar bug for POP but fixed long ago(last December update IIRC) account needs to be set again if was created with old SW.
VDVsx ( 2014-03-31 11:17:21 +0200 )edit@VDVsx - I created the accounts on first power up of the device, before software update to 1.0.2.5. I didn't notice that I should have recreated the accounts. I'll loose my emails on device though :( Anyway, ok, I'll try this (now running on 1.0.4.20). EDIT: ok, email account deleted and recreated are working now for all multi-part emails, good. Thanks for enlighting me ;)
Damien Caliste ( 2014-03-31 13:39:21 +0200 )edit