Dead Pixel ?! [answered]
Hi
I bought my jolla 4 month ago and I realy enjoy it. It never fell.
But since 2 or 3 day, on dark screen, I saw a lot of green/red dots in a part of the screen. First, I was thinking it's the running app. I display a fully black picture and dots were here.
You can see it on this picture in the red box. It isn't dust ...
Someone already this issue ? The warranty could take it in charge ? Excepte a postal address, I didn't found anything to contact the after sale service.
Tanks for your help
Cheers
Search here for "jolla care".
jgr ( 2014-05-05 12:01:43 +0200 )editI see exactly the same kind of pixel failure on my device, even in the same area of the display. However, it is not a big deal for me since it is only visible if you take a very close look and the displayed image has a solid dark color.
tb12x0 ( 2014-05-05 12:12:10 +0200 )editI have one or two on the same side as yours but close to the bottom.
Macilaci457 ( 2014-05-05 12:28:01 +0200 )editsame here...
XiliX ( 2014-05-05 12:36:00 +0200 )editMine has nothing of that, all pixels perfect, why I mention that is because I think your units really do have dead pixels/artefacts.
Send them back to Care! EDIT: Mine was an early unit (december deliveries).
Larswad ( 2014-05-05 13:02:38 +0200 )edit