mail freezes when deleting messages

asked 2014-05-17 23:05:43 +0200

Dries Van Giel gravatar image

updated 2014-07-24 13:04:32 +0200

eric gravatar image

The mail application freezes when deleting messages. Then I get the message 'Email is not responding'. After waiting for a while the app is working again (until I delete another e-mail).

I have this behaviour in the overview screen, in 'detail' view (of a mailbox) and also when I view and delete only one mail. I happens every time, it's definitely not random.

I think the mail app freezes when it is resynching with the imap-server, its not instantly. After a few times I am not able to open the mail-app anymore.

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Comments

Any chance you have this problem? https://together.jolla.com/question/8116/bug-email-cant-handle-large-emails/

hardcodes.de ( 2014-05-18 12:38:40 +0200 )edit

Not sure it is the same.

I made a video of the situation. It takes a while before the 'Email is not responding' messages pops up, in the meantime the mail app is frozen. https://www.youtube.com/watch?v=ZrmA2CRfo0Y

Dries Van Giel ( 2014-05-19 00:33:26 +0200 )edit

@Dries Van Giel - Are you running latest update ? can you check from the jolla store what version of the app you have installed ? there was a similar bug but fixed in update 3.

VDVsx ( 2014-05-19 15:14:36 +0200 )edit

This is what I see when I open the details in the store: Version 0.0.86 Installed 0.1.18 Updated 17:42, 13/05/2014

According to my Jolla store all my apps are up to date.

thx!

Dries Van Giel ( 2014-05-19 15:35:45 +0200 )edit

@Dries Van Giel - That's latest released version, does that happen in any folder or only in a folder with many messages ?

VDVsx ( 2014-05-20 11:32:32 +0200 )edit