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[Wiki] Operation of LTE services

asked 2014-06-10 16:34:12 +0300

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updated 2017-05-19 13:29:56 +0300

William gravatar image

I think it would be interesting to know where Jolla has no problem working with 4G/LTE. Please make sure that you meet all the conditions: USIM card, active LTE plan, etc.

Also make sure that your APN settings are correct for the LTE plan. Some network operators have different APN settings for LTE plans.

To check/edit APN go to Settings | System | Connectivity - Mobile Network. There long tap on the Internet provider service name (it may be as simple as "Internet" or maybe your mobile operator's name) and from menu select Edit. The image below shows the effect of long tap on the Internet provider service (polish language version):

Change APN settings

Proposed format:

Country:
Operator:
4G/LTE working: Yes/No

Please edit the main post with your information since this is an wiki post (if you don't know how to use the right format then copy and paste another entry and edit the information).

Australia

Operator: Telstra; Optus; Vodafone
4G/LTE working: Yes

Austria

Operator: A1
4G/LTE working: Yes

Operator: HoT (MVNO on T-Mobile network)
4G/LTE working: Yes

Belgium

Operator: Telenet (MVNO on Mobistar network); Proximus (Belgacom)
4G/LTE working:  Yes

Canada

Operator: Fido (aka Rogers)
Band: 2600
4G/LTE working: Yes, but note that fallback is not working properly so no incoming phone calls!

China

Operator: Guangzhou( China Unicom)
4G/LTE working:  Yes

Czech Republic

Operator: Telefónica (O2-CZ); Vodafone; T-Mobile
4G/LTE working: Yes

Denmark

Operator: 3; Telenor
4G/LTE working: Yes

Estonia

Operator: EMT 
4G/LTE working: yes

Finland

Operator: DNA (apn: internet); Elisa; Telia
4G/LTE working: Yes

France

Operator: Orange; Free Mobile; Bouygues Telecom; SFR
4G/LTE working: Yes (with issues, some calls might end up in the voicemail without notifications)

Germany

Operator: Telekom; Vodafone; E-Plus; O2; Medion; Congstar
4G/LTE working: Yes

Greece

Operator: Cosmote
4G/LTE working: Yes

Hong Kong

Operator: Smartone
4G/LTE working: Yes

Hungary

Operator: Telenor
4G/LTE working: Yes

India

Operator: Airtel
4G/LTE working: No

Indonesia

Operator: Telkomsel
4G/LTE working: yes
Operator: 3
4G/LTE working: yes

Ireland

Operator: Vodafone
4G/LTE working: Yes

Italy

Operator: Vodafone; TIM; 3; Wind
4G/LTE working: Yes

Latvia

Operator: LMT
4G/LTE working: Yes

Operator: TELE2
4G/LTE working: Yes

Malaysia

Operator: Maxis
4G/LTE working:  Yes

Netherlands

Operator: Vodafone; KPN; T-Mobile
4G/LTE working: Yes

Norway

Operator: Chess; Telenor
4G/LTE working: Yes

Operator: Tele2 norway
4G/LTE working: Yes, after manually editing access point name to be internet.tele2.no

Operator: OneCall
4G/LTE working: No

Operator: Phonero
4G/LTE working: Yes
APN: internet.phonero.no

Poland

Operator: Plus GSM (Polkomtel)
4G/LTE working:  YES, you need to change the APN name to plus and empty the login and password.

Operator: Play (P4)
4G/LTE working:  YES

Operator: T-Mobile 
4G/LTE working:  YES (J1)/YES(JC)

Portugal

Operator: MEO; Vodafone
4G/LTE working: Yes

Russia

Operator: Beeline
4G/LTE working: Yes

Operator: MTS
4G/LTE working: Yes

Operator: Megafon
4G/LTE working:  YES(J1)/YES(JC)

Saudi Arabia

Operator: Mobily
4G/LTE working: Yes

South Africa

Operator: MTN; Vodacom
4G/LTE working: Yes

South Korea

Operator: SK Telecom
4G/LTE working: Yes (Only in band 3 area, need to use LTE APN manually)

Operator: KT
4G/LTE working: Yes (need to use LTE APN manually)

Operator: LG U+
4G/LTE working: No (Band 7 in deployment, no 2/3G network, VoLTE required to make call)

Spain

Operator: Orange
4G/LTE working: Yes

Operator: Movistar, Yoigo
4G/LTE working: Yes

Sweden

Operator: TELE2; 3; Telenor; Telia
4G/LTE working: Yes

Switzerland

Operator: Swisscom; Orange; Sunrise
4G/LTE working: Yes

UK

Operator: O2 (pay&go) APN settings: Username:vertigo, Password:password, APN name:payandgo.o2.co.uk
4G/LTE working: Yes

Operator: 3; EE pay & go; Vodafone
4G/LTE working:  Yes

Operator: giffgaff (MVNO on 02UK network)
Is 4G/LTE working: Yes (800MHz LTE band)

Operator: Virgin (Pay monthly SIM only)
4G/LTE working: Yes (manual config required)

USA

Operator: AT&T; T-Mobile
4G/LTE working: No
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Comments

Silly question: does 4G appear when available?

magullo ( 2014-06-10 17:35:39 +0300 )edit
1

@magullo, yes it does.

steph ( 2014-06-11 01:06:44 +0300 )edit
2

As together we've already gathered >200 LTE networks for Jolla since January, could those be either copied here, or link @nthn 's answer to the question? (now it seems we're doing a same job twice). Few of the longer list's networks might need an APN (Access Point Name) fix, Jolla will surely add those in the future updates.

simo ( 2014-06-12 11:52:19 +0300 )edit

Yes, please post your APN settings which are worknig for you and mention also your subscription type, some operators have different settings for prepaid/postpaid/4g/non-4G. Like said, that should help Jolla update their default settings.

tkenakka ( 2014-06-25 16:06:00 +0300 )edit

Please describe in the description how to edit APN settings since it's not obvious.

yanoo ( 2014-06-26 17:30:42 +0300 )edit

66 Answers

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0

answered 2014-06-10 17:31:34 +0300

Swl gravatar image

Country: Sweden Operator: Telenor Works perfectly with 4G/LTE

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0

answered 2014-06-10 17:35:53 +0300

updated 2014-06-10 17:36:54 +0300

Country: Portugal

Operator: MEO

Yes 4G/LTE is working very well

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0

answered 2014-06-10 17:36:45 +0300

TMavica gravatar image

Country: Hong Kong Operator: Smartone Is 4G/LTE working: Yes

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0

answered 2014-06-10 17:43:58 +0300

Robbie gravatar image

Country: Ireland Operator: Vodafone Plan: Red Super Is 4G / LTE Working: Yes

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0

answered 2014-06-10 18:25:19 +0300

cadass gravatar image

Country: Sweden. Operator: TELE2 4G/LTE Calling and recieving works, BUT Moblie internet does NOT (it seems to be wrong APN according to their custommer service. When trying to manually change network it says ....oops connectionproblems and then resets to default network with moblie internet inactivated.

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Comments

TELE2 4G works for me with this APN setting: 4g.tele2.se

spikk ( 2014-06-10 21:09:30 +0300 )edit

Thanks spikk ! That did the thing ! :-)

cadass ( 2014-06-10 23:52:36 +0300 )edit

tre 4G pay as you go is working for me too

Ryan ( 2014-06-17 09:59:35 +0300 )edit
0

answered 2014-06-10 20:08:14 +0300

pycage gravatar image

Country: Germany Operator: Telekom Is 4G/LTE working: Yes

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answered 2014-06-10 20:21:59 +0300

kearnage gravatar image

Country: Ireland Operator: Vodafone Works: Yes

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0

answered 2014-06-10 20:49:06 +0300

2739d gravatar image

updated 2016-04-12 23:55:31 +0300

Country: Spain
Operator: Orange
Is 4G/LTE working: No! :-( <= YES IT WORKS, SEE EDIT.

I'm in the center of Madrid-City where there is supposed to be LTE.

Are there specific parameters that I could try? Thanks.

EDIT 2016-04-12: It has been working for a few months now, probably was due to settings on operator side.

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Comments

Tried with APN "internet" and "orangeworld" without success. 3G is working fine with both tho..

2739d ( 2014-06-10 21:33:13 +0300 )edit

@2739d 1) So you have network registration, calls & sms but no data connection? That would be a matter of checking correct APN settings from Operator support. If this is the case, please post here your correct APN settings. 2) If you do not get "4G" on homescreen then please double check from your Operator is your card enabled for 4G in their end, that's the most common cause.

tkenakka ( 2014-06-25 16:02:54 +0300 )edit

I asked the Operator and they'll send me a new SIM card. I'll report as soon as I confirm it works. Thanks for the tip!

2739d ( 2014-06-25 21:40:24 +0300 )edit

@2739d No prob, and if it does not help the problem may be that operator needs to push some buttons in their systems. Sometimes your subscription configuration in their databases may need updating.

tkenakka ( 2014-06-26 12:49:37 +0300 )edit

4G is working fine. I've fixed first post

carmenfdezb ( 2016-04-12 23:02:34 +0300 )edit
0

answered 2014-06-10 21:02:02 +0300

Andy Branson gravatar image

updated 2014-06-10 21:02:32 +0300

Country: Switzerland
Operator: Swisscom
Working: yes
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answered 2014-06-10 21:07:15 +0300

JulHer gravatar image

Country: Spain Operator: Movistar Is 4G/LTE working: Yes

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Asked: 2014-06-10 16:34:12 +0300

Seen: 8,875 times

Last updated: May 19 '17