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[bug] HERE maps data collection in the terms and conditions specify that we can turn them off

asked 2014-06-26 03:44:02 +0300

Halo2 gravatar image

updated 2014-07-07 01:03:53 +0300


The terms and conditions of here maps claim that the anonymous data collection can be disabled in the settings. But I can not find that so I think it is not true. This misrepresentation induced me to accept the contract which I likely would not have accepted in absence of this false statement. So please implement that or tell where this setting should be.

As I wanted to see if this setting can be found where I can enable the location determination for apps I clicked on the "button" there which has shown me a short agreement and a link. It seems that I first accidently accepted the agreement there (the text shown is that you accept it if you continue and I thought I did go back and so not accept it but that went wrong somehow). First I also did not see that you can revoke afterwards if you display it again there. Thanks to an answer here I could find that. Unfortunately I do not know if this also prevents the transmission of now propably already recorded location data, or even discards it. (At least the disabling of the apps permission worked (as far as someone can know).)

At the provided link you also can read that the collecting of positioning data and more can be disabled. As far as I have found out that is not true in the context of using your device? Which again makes a faulty contract.

Good if improvement will come with a future update (like claimed in an answer here) but doing no data collection also has to be implemented in the app else its terms and conditions will continue to be incorrect as they currently are.

In my opinion not having saved any location data on a device is something which has to work. Even more that it does not get transmitted.

Thank you for your support!

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The agreement is behind a pulley menu. And yes you can disable the data collection but then you turn off gps functionality at the same time (and I agree that should be fixed)

And the data collected is the location and wifi access points for the HERE database and it is anonymous. (afaik)Similar to what Mozilla does for their location database.

Philippe De Swert ( 2014-06-26 15:22:00 +0300 )edit

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answered 2014-07-04 06:21:16 +0300

Aaron McCarthy gravatar image

updated 2014-07-07 04:33:36 +0300

The location toggle switch can only be enabled if you accepted the agreement. Perhaps you accidentally accepted it instead of cancelling when the agreement was displayed. From the pulley menu you can display the agreement again and revoke it from the agreements pulley menu.

The setting does exist, but requires disabling use of all positioning. Not ideal, I know.

That said, a future update (not in update 8) will allow you to explicitly control use of HERE services independently of positioning as a whole. Users will be able to choose not to make use of the integrated HERE services without disabling positioning completely. Positioning will be limited to only those positioning methods that do not depend on accepting the HERE EULA.

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Thanks for the hint where to revoke. Have overlooked that before. Corrected the initial post accordingly.

Halo2 ( 2014-07-04 18:22:12 +0300 )edit

answered 2014-06-26 13:03:53 +0300

chemist gravatar image

Have requested those settings a while ago -

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I do not think that it should be handled as duplicate because: I primary pointed out that the terms and conditions are invalid cause of misrepresentation and that for the here maps app and the settings for location determination (whereas the other post does not point this out for the here maps app itself at all). And that the acception of them seem to be handled incorrect (at the settings menu), which also is not a topic in the other post. In my opinion that is not the same as a request to change the possibilities you have at the general location determination settings. That could correct the situation for there. But a correction of the contract to represent the not avalaible settings would also solve this particular error (if the accidently forced acception at the settings menu also gets corrected). But that would not correct it for the app which states that it has settings to disable the submission of collected data itself. Also a faulty contract should be commented officially.

Halo2 ( 2014-06-26 14:00:38 +0300 )edit

ok lets wrap this up then and convert it to a bugreport, linked from my question now too

chemist ( 2014-06-26 14:49:07 +0300 )edit

I liked your opinion that it should not be an eat or die option by the way. So hopefully they do correct the product(s) and not just change the contract (so that disabling the collection/submission is not listed as an option anymore then).

Halo2 ( 2014-06-26 15:04:19 +0300 )edit
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Asked: 2014-06-26 03:44:02 +0300

Seen: 991 times

Last updated: Jul 07 '14