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Emails from IMAP are saved locally

asked 2014-06-28 11:07:43 +0300

MacManus gravatar image

Hello,

I have an IMAP Email Account. The Emails arrived correctly at my Jolla Phone. But if I delete an email with thunderbird on my laptop, the email is still visible at my jolla, even after reload. Are the mails saved locally on my jolla?

Thanks Pascal

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Are you sure that Thunderbird deletes them from the server? Have you connected via the webmail to check?

Sthocs ( 2014-06-28 13:59:09 +0300 )edit

yeah i'm sure. I've checked webmail and on my android phone.

MacManus ( 2014-06-28 14:09:42 +0300 )edit

I have exactly this problem as well. However, there is a report about it already: https://together.jolla.com/question/12079/deleted-emails-stick-around-until-expunged-imap/.

luen ( 2014-06-28 23:51:47 +0300 )edit

You might want to try to do a "compact" on the folder in Thunderbird (right click the folder). Although I think I have seen this issue myself from time to time..

sunkan ( 2014-06-29 10:35:23 +0300 )edit

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answered 2014-06-29 10:43:58 +0300

MacManus gravatar image

Thanks luen and sunkan. According to your Infos I found out, that i must check "Tools -> Account Settings -> Server Settings -> Clean up ("Expunge") Inbox on Exit" in Thunderbird. (source: http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders#IMAP) So the Bug in Jolla is, that it shows messages, even if they are marked as deleted.

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This doesn't work for me. If I delete an email via webmail (Squirrelmail) or locally with Evolution and expunge/delete the deleted mails, the Jolla mail-client still shows them.

hoschi ( 2015-05-10 16:15:03 +0300 )edit
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Asked: 2014-06-28 11:07:43 +0300

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Last updated: Jun 29 '14