how do i reset factory settings? [not relevant]
asked 2013-12-28 19:57:18 +0200
When i try to reset factory settings my phone ask's a code. Where can i find this code?
1
There is only one "security code" in Jolla phones now (SFOS 1.0.2.5 or earlier). It is the same code as set by the user in Settings > System settings > Device lock.
There is no security code by default in Jolla phone when taken out from the sales package. The code is created by the user in Device lock menu (needs to be typed two times).
As this code is the lock code and supposed to protect the data in the phone (in particular, in case of theft), it is not available anywhere. It cannot be found.
If the owner has never given the phone to anyone else and has not created the lock code himself, then there must be a software bug somewhere.
jovirkku ( 2014-01-31 11:07:26 +0200 )edit
Before "Reset device" is executed two confirmation steps must be passed: 1) "Clear device" and 2) "Do you really want to clear the device - Accept". If the "Device lock" is enabled then it will prompt for the lock code after the two confirmations above.
virmajor ( 2013-12-30 16:27:25 +0200 )editHow do i factory reset if jolla boot in loop or better solution simply stop loop of jolla at user level with simple easy steps ! I already removed battery, put back and still continue show near 5 sec logo jolla and then reboot so it very limited control I never had activated developer mode and don't want it !
i just have now fastboot mode Manufacturer: Jolla Product: Jolla logo jolla what is the next step for make life back ?
redge73 ( 2014-01-30 20:15:44 +0200 )editIs there a way to factory reset a jolla that :
1) is stuck on the boot logo (no reboot loop) 2) is on 1.0.0.5 (got stuck during its very first update) and therefore cannot be accessed through telnet 3) does NOT have dev tools and SSH enabled ?
I'd hate to send it back after less than 1h of use...
eriolloan ( 2014-02-01 20:29:23 +0200 )edit