[Bug] Unable to open an empty E-Mail with an attachment

asked 2014-08-18 14:18:06 +0200

Alex gravatar image

updated 2015-06-16 20:34:09 +0200

The Jolla is unable to open an empty E-Mail containing just an attachment but no text. While trying to open this e-mail it will load endless and also won't mark this e-mail as read (even with various attempts).

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@Alex - What account are you using ? similar bug was fixed a few releases ago.

VDVsx ( 2014-08-20 09:26:49 +0200 )edit

@VDVsx I experienced this bug with my german www.web.de account.

Alex ( 2014-08-20 10:44:35 +0200 )edit

@Alex - What's the version of the email client installed ? you can check from the store. I can't reproduce such issue tested with a few accounts. Do you know from where that email was send, what mail client was used ?

VDVsx ( 2014-08-20 16:31:02 +0200 )edit

@VDVsx My Jolla's e-mail client version is 0.1.39.3. The e-mail was sent from a german http://www.gmx.net/ freemail account (the @gmx.de-version) via a web browser on a computer. The e-mail just contains an jpg-attachment and the subject contains just one word. I just checked the e-mail in my Jolla e-mail client again and maybe I used a quiet-not-correct term: The Jolla is able to open this e-mail and I am also able to download/view the jpg image BUT it won't mark this e-mail as read and the spinning circle is there all the time in the empty text area. :)

Alex ( 2014-08-20 17:28:26 +0200 )edit

@Alex - Would you be kind to send me similar email from the web ? Send to vdvtest 100 at gmail dot com. Thx a lot.

VDVsx ( 2014-08-21 09:36:52 +0200 )edit