[Bug] Occasionally stops receiving SMS

asked 2014-11-16 16:36:35 +0200

Spoffy gravatar image

My 7 month old Jolla occasionally stops receiving SMS messages. It can send them fine, but fails to show any of the messages the other person has sent.

Sending an SMS used to fix this issue (Causing all previous messages to come through), however this no longer always works, and sometimes I have to restart my phone THEN send the message to make it come through.

Has anyone else experienced this problem, and/or found a solution?

Thanks, Spoffy.

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I have a similar issue every once in a while, it usually happens when during a call I lose reception, when reception is restored the phone will register whatever level of reception there is but not succeed in making (and probably also receiving) any calls or sms.

After switching between flight mode or rebooting this issue resolves itself, I always assumed it's a network + phone issue, it generally happens at times that I can't pursue the issue.

Keeper-of-the-Keys ( 2014-11-17 00:59:17 +0200 )edit

Sounds similar, but not quite the same, as people I text still receive my SMS, it's just not displaying ones I get back. It's like it's not checking for SMSs or something. Yeah, it's odd. It's occurring more frequently now, so I'm planning on taking a closer look.

Spoffy ( 2014-11-17 02:05:16 +0200 )edit

My problem with the same got solved with using 3G instead of 4G. https://together.jolla.com/question/58085/delay-in-incoming-sms-message-occasional-issue/

statler ( 2014-11-17 16:15:19 +0200 )edit

I've read over that issue, it seems that being in 3G should solve it. However, my phone has been in default 3G for as long as I remember, and it still occurs. (Sorry for the delay!). Currently trying 2G only to see what happens.

Spoffy ( 2014-11-28 17:40:00 +0200 )edit

My Jolla is about 2 months old. Recently, I was made aware that I had not received some text messages that another person had sent me over the interval of a few days. When I checked my messages after being prompted by that other person, suddenly the messaging app did not list any messages (text or XMPP) for any contact. I rebooted the phone, and my old messages showed up again. Sending and receiving messages to that other person also worked, but the missing messages have still not been received.

ploy ( 2015-04-06 03:25:46 +0200 )edit