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Is screen defects covered by warranty? [answered]

asked 2014-11-20 19:18:42 +0200

Mariusmssj gravatar image

I got this weird thing with my screen it has these orange/brown patches on the mid left of the screen.

image description image description

And I am wondering would this be covered the warranty?

Thanks

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The question has been closed for the following reason "the question is answered, an answer was accepted" by eric
close date 2014-11-20 21:26:53.084647

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answered 2014-11-20 19:36:52 +0200

Philippe De Swert gravatar image

Please contact care with this. There are a few mentions about this and I think it is covered by the warranty. Have a talk with the care guys and gals and find out for sure.

You can also check things here: https://jolla.zendesk.com/hc/en-us

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answered 2014-11-20 20:33:08 +0200

cocof2001 gravatar image

Yes, it is covered. Had the same issue and the screen was replaced by Jolla without additional costs.

You can check this guide for how to send it in: https://together.jolla.com/question/36603/howto-return-your-jolla-for-in-warranty-repair/

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This is a relief to hear, I have this issue as well and have been delaying contacting Care in fear of the repair costs... Thanks for the info!

Kayakist ( 2014-11-20 20:47:18 +0200 )edit

I've also got this - not as bad , though.

strongm ( 2014-12-03 10:10:15 +0200 )edit

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Asked: 2014-11-20 19:18:42 +0200

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Last updated: Nov 20 '14