Frustration with the full btrfs file system and the related UX fallout! [duplicate]

asked 2014-12-17 20:53:10 +0200

Tsetso
301 ●5 ●7 ●10

updated 2014-12-18 14:20:29 +0200

chemist
41469 ●392 ●542 ●615

moderator

http://talk.maemo.org/

Hi all,

I'm writing this post because I'm getting totally frustrated with my Jolla, because of the known issue when BTRFS shows it's full. The user interface gets totally unresponsive I need to wait for 5 minutes so I can make a call, browse etc.

It's getting real FRUSTRATING, because the pone is my daily driver and I need it WORKING!! Don't get me wrong I love my Jolla,conceptually it's far ahead than iOS/Droid experience. But it just DOESN'T WORK that's my biggest problem, even when I'm not using it when I get a call I can't answer because the interface is almost dead or I hear the ring but the interface doesn't show anything. I've already performed the steps once, by freeing space even though I had 4 GB free before, 'de frag' BTRFS etc. and the phone started to work normally again. But now it happens again and I'm totally pissed, because I love it but I 'hate' it. Why should I perform that procedure each time I increase the storage utilization, I don't have time each time to 'play' with my Jolla, I need it working not hacking each time.

I know that you are small team and you are doing everything with love and a lack of resources and I admire you for the boldness of doing it! But you need to o something about issues like that, because these are the things which are creating the real experience for the user. You can't expect to sign a deal with a big phone company without removing glitches like that. At least you should post and official fix/guide how to mitigate that issue, why should follow 10 pages of forum post, creating scripts, deamons etc? How can you imagine providing that bug to Xiaomi for example and expecting that they will sell phones which provides that experience and requires so much technical knowledge?

You need to get rid of the PoC/hacking mentality and get to be a company which provides the best consistent experience across your products. You know we all love prototype cars, but at the end everyone buys VW or Opel or Ford because even though everyone knows they are rubbish, they can bring yo from point A to point B successfully.

Sorry for the long, but I hope you understand me, so please tell me officially how to fix that problem and mitigate in future? Please don't tell me to factory reset my phone, because I'll never do it. Please take responsibility.

I still love Jolla, but unfortunately for the first time I'm starting to think about getting 1+One, or some other Droid so I know I have a working phone and just playing with my Jolla and waiting for you to deliver consistent experience.

Regards