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My google account says to install e-mail app, but it is installed

asked 2014-12-22 15:46:43 +0300

Calsu gravatar image

updated 2014-12-22 17:11:31 +0300

eric gravatar image

I dont know if this has happened after the update 10 or what, but my e-mail account doesn't get checked anymore autmatically, because i cannot set it to sync anymore. when i go to mail app i can see my account yes, but i have to manually refresh it. and it works. Do i have to remake my google account on my jolla or is there any fix for this? and will it disappear again?

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answered 2015-01-05 11:18:27 +0300

Spock112 gravatar image

Hi,

sorry for the late answer ...

I experienced the same problem after the update.

Mail app was installed and a google accout and a outlook.com (MfE) were configured. But Mail sync stopped working, but manual sync worked fine. So I took a look in the account settings and saw what you saw.

Ok so I uninstalled Email and reinstalled ... didn't help.

Next was that I deleted the google account and recreating it, that helped ... after that I had no more problems.

Best

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answered 2015-01-05 11:55:23 +0300

Okw gravatar image

I had the same problem. Sync interval became inconfigurable, but manually syncing worked fine. Deleting the account and recreating it solved the problem. Apparently this was caused by a corrupt configuration file.

https://together.jolla.com/question/57131/mailbox-account-lost-sync-settings-and-became-inconfigurable/

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Asked: 2014-12-22 15:46:43 +0300

Seen: 292 times

Last updated: Jan 05 '15