how to bring up old topics again? [answered]
a couple times now i found old threads about the exact same bugs that i wanted to report. these threads are sometimes over 1 year old (including the last comment), but the bug is still not fixed. or i case of a simple request - like opening textfiles in documents - the feature is still not implemented.
now, how can i make this thing talked about again? i can only bump by posting an answer - but i dont have one. i should not open a duplicate. so what to do?
I've got exactly the same problem. I think the topics should be bumped with a comment.
MacManus ( 2015-02-09 13:43:12 +0300 )editIf you want to talk about an issue, post a comment on it, all the people following it will be notified. I don't think it should bump the topic, those interested in the bug/feature are able to search for it.
And upping a topic will not make it prioritized faster. Jolla has already its planning full for 5 years ^^. The best example was with the missing voicemail notifications: the topic has been upped every month or so during the last year and Jolla didn't dedicated a resource on it, even if it's the most basic feature on a phone (after being able to make a call).
Sthocs ( 2015-02-10 11:24:18 +0300 )edit@MacManus a comment is exactly the right thing to do, all involved will get a notification but it does not make it a page-one item again.
chemist ( 2017-01-15 13:09:29 +0300 )editBut if a year-old bug has reportedly been fixed soon afterwards a year back, will the people still be following the question?
Example: There's this bug of ics files "correcting" the time to GMT: https://together.jolla.com/question/96337/all-day-events-from-ics-file-are-off-by-two-hours/
It seems to be bagged and tagged about a year back and should be all good, but now I got the Calendar app doing pretty much the same thing on my Jolla 1 whilst on my Aqua Fish everything works as they should even though both devices are 2.0.5.6 (details commented into the thread).
Should I expect the information reaches the bug fixers this way? It's a one-time deal for me and I have recovered from it already so it's not too big a deal for me anymore, but the code may still be carrying a hiccup that may effect on others.
teemu ( 2017-01-15 13:40:19 +0300 )edit@teemu 1st unresolved bugs stay open, 2nd anyone ever subscribed to it is getting change notifications
chemist ( 2017-01-15 19:03:57 +0300 )edit