Authentication failed (is SSU set up correctly?)

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3

Authentication failed (is SSU set up correctly?)

asked 2015-03-22 21:55:36 +0300

surfacing
31 ●1 ●2 ●4

updated 2015-03-24 07:01:33 +0300

I am on a Galaxy Nexus with Tahkalampi (1.0.8.19). I cannot install any software. I have checked the other three threads on this error, but no help. I cannot register:

[

root@Jolla nemo]# ssu register 
Username: surfacing
Password: 
Last operation failed: 
Host requires authentication

I cannot do pkcon refresh:

[root@Jolla nemo]# pkcon refresh
Zwischenspeicher wird aktualisiert                                                                                               
Warten in Warteschlange                                                                                                          
Warten auf Legitimierung                                                                                                         
Warten in Warteschlange                                                                                                          
Starten                                                                                                                           
Software-Liste wird aktualisiert                                                                                                 
Schwerwiegender Fehler: Authentication failed (is SSU set up correctly?)

Further infos:

[root@Jolla nemo]# ssu lr
Enabled repositories (global): 
 - adaptation0 ... https://store-repository.jolla.com/releases/1.0.8.19/jolla-hw/adaptation-samsung-maguro/armv7hl/
 - apps        ... https://releases.jolla.com/jolla-apps/1.0.8.19/armv7hl/
 - hotfixes    ... https://releases.jolla.com/releases/1.0.8.19/hotfixes/armv7hl/
 - jolla       ... https://releases.jolla.com/releases/1.0.8.19/jolla/armv7hl/

Enabled repositories (user): 
 - store ... https://store-repository.jolla.com/maguro/armv7hl/?version=1.0.8.19

Disabled repositories (global, might be overridden by user config): 

Disabled repositories (user): 
 - home ... https://download.jollamobile.com/home:/honeybadger/latest_armv7hl/


[root@Jolla nemo]# ssu s
Device registration status: not registered
Device model: Galaxy Nexus (maguro / maguro)
Device UID: 358350040282110
Release: 1.0.8.19

I really like the look and feel of SailfishOS, but the few apps in the bare installation are too meager for daily use ...

I installed from http://forum.xda-developers.com/galaxy-nexus/general/august-3rd-sailfishos-galaxy-nexus-alpha-t2837096

Any ideas? Thanks a lot!

Edited: March 24th: Thanks for the advice, will try out these things soon. To be in accordance with together.jolla.com wishes I will move to a more appropriate place. Will post a link to that place later.

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Comments

I have a similar issue on a Jolla Phone.

I tried updating my jolla account more than once, and it fails, althoughI can log in with the same credentials on the PC.

ssu status shows:

Device Model: UNKNOWN (UNKNOWN / UNKNOWN)

The rest of the data seem correct. I am on 1.1.2.16 and if I try to check for updaets, I get the "Account needs to be updated" message.

Do I need a factory reset? I backed my data to the sdcard, but I will not get to a usable wifi network until next weekend, so avoiding a big update would be best for me.

mikelima ( 2015-03-23 12:35:43 +0300 )edit

I have a similar issue on a Jolla Phone.
I tried updating my jolla account more than once, and it fails, althoughI can log in with the same credentials on the PC.
ssu status shows:
Device Model: UNKNOWN (UNKNOWN / UNKNOWN)
The rest of the data seem correct. I am on 1.1.2.16 and if I try to check for updaets, I get the "Account needs to be updated" message.
Do I need a factory reset? I backed my data to the sdcard, but I will not get to a usable wifi network until next weekend, so avoiding a big update would be best for me.
mikelima ( 2015-03-23 12:35:43 +0300 )edit

Answer 1

2

answered 2016-07-10 20:54:13 +0300

kimmoli

7188 ●94 ●133 ●160

http://www.kimmoli.fi/

On ported devices, that do not have access to store or jolla-account, can't have repositories pointing to something called "store...", accessing these will fail.

In this case, you need to disable store and adaptation0 -repositories

ssu dr store
ssu dr adaptation0
devel-su pkcon refresh

installing something by sideloading, i.e. download it with browser and install it via transfer-ui menu, will for some reason enable these two repositories.

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The above his resolved this problem for me.

marxistvegan ( 2016-07-10 23:19:21 +0300 )edit

Answer 2

1

answered 2015-03-23 09:54:43 +0300

chemist
41469 ●392 ●542 ●615

moderator

http://talk.maemo.org/

Device registration status: not registered is just like it should be. You should not use the "Developer Updates" eg ssu register setup. Entering the credentials needed a factory reset on earlier versions. For no apps or updates, other users have reported issues with installing anything on the Jolla with 1.0.x installed, you might need to get a newer version of SFOS ported to your Nexus. Don't know if ssu works for upgrading or if you need a fresh install - follow simo's explanations please.

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Answer 3

0

answered 2015-03-23 00:00:32 +0300

simo

29079 ●345 ●466 ●481

http://reviewjolla.blogsp...

Jolla has wished that Sailfish OS issues on other devices than Jolla phone / tablet would be handled at freenode IRC Channel #sailfishos-porters. Other option might be to ask help on related forums like XDA or TMO. I remember reading about a script that enables Jolla Store...

Just one easy check: You did create a new Jolla account for that device, right? (existing one doesn't work)

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Do ports need the account entered at developer updates?

chemist ( 2015-03-23 09:57:57 +0300 )edit

no, and the developer updates setting should not be touched either

simo ( 2015-03-23 19:08:41 +0300 )edit

Authentication failed (is SSU set up correctly?)

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