asked 2015-03-23 09:58:10 +0300
So my phone crashes about in every 20 mins. It is very annoying sometimes because almost every time i reach for my phone, i notice that it has restarted itself and then i need to put in my pin code. Any help? The phone has the latest update.
answered 2015-03-23 23:21:49 +0300
I had the same problem. In my case it was a contact problem on the battery connectors. So when the phone needed more ppwer, like connecting a Wlan or incomming SMS, it just crashed. I solved it by cleaning the contact with eraser and by sticking a small piece of paper between the phone and the battery so there is more pressure on the contacts
answered 2015-03-23 14:33:00 +0300
Use the CSD-Tool (Maintenance) to look if the battery is still okay
Therefore you have to enter the following number in the phone app:
*#*#310#*#*
Then agree to the disclaimer and go to Individual tests/Power/Battery
Please post your results beneath...
Edit: Please go also to device status in CSD and post the results
Asked: 2015-03-23 09:58:10 +0300
Seen: 449 times
Last updated: Mar 23 '15
Looks like a battery problem. How old is your phone battery?
Giacomo Di Giacomo ( 2015-03-23 10:08:37 +0300 )editNot easy to say, but check: a) shutdown phone and remove battery for a couple of min, b) how full is your filesystem? c) fully charge battery
pmelas ( 2015-03-23 10:47:14 +0300 )editAs already suggested: Have you tried removing the battery for some minutes and start again? I solved a similar problem for me
luchmhor ( 2015-03-23 12:54:00 +0300 )edit