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Can't remove Google account anymore [released]

asked 2015-04-16 11:24:22 +0200

Bruno gravatar image

Hello!

I added a Google Apps account I used to have to my Jolla, and all was good. But I've cancelled it, and didn't remove it from the phone beforehand. Now I get a notification every 5 minutes that an account action is required (and signin failed) but there's only the option to change the password, not to remove the whole account!

Please help, the phone is driving me crazy - and I'm sure battery life is suffering from this.

Thanks for any help!

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The question has been closed for the following reason "released in a software update" by VDVsx
close date 2015-05-06 14:54:48.543274

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At the accounts list page, if you long-press on the Google account, is there a "delete" option in the context menu which pops up?

chris.adams ( 2015-04-16 11:34:44 +0200 )edit

The account isn't even on the list anymore! :(

Bruno ( 2015-04-16 15:51:25 +0200 )edit

If you have developer-mode enabled, you can do:

$ devel-su -p pkcon install libaccounts-glib-tools $ ag-tool list-accounts

and see if the Google account is there. If it is, you can use ag-tool delete-account <accountId> to delete it. If it is not, then the account has already been removed from SailfishOS.

You could also try:

$ devel-su -p rm -rf /home/nemo/.cache/msyncd/sync/

and then rebooting the phone, as that will remove any erroneous sync schedules for previously removed accounts.

Of course, this will only help SailfishOS accounts, not Android integration accounts.

Cheers, Chris.

chris.adams ( 2015-04-21 10:24:38 +0200 )edit

Thanks for the reply! ag-tool lists no accounts at all, so I just removed the sync folder and rebooted. Still getting the "Account Action Required" notifications. Guess I'll have to factory reset the phone :/

Bruno ( 2015-04-21 11:16:07 +0200 )edit

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answered 2015-05-06 14:53:10 +0200

Bruno gravatar image

Fixed with the latest update! (Äijänpäivänjärvi)

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Asked: 2015-04-16 11:24:22 +0200

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Last updated: May 06 '15