[Bug] Don't get Call / Data USSD type SMS Report Anymore [released]
asked 2015-04-27 03:50:53 +0200
Discovered in Sailfish OS version: 1.1.2.16 (Yliaavanlampi).
Continues to exist in Sailfish OS version 1.1.4.29 and Sailfish OS version 1.1.6.27 (Aaslakkajarvi) too. @richardski commented that this bug persists in Sailfish OS 1.1.7.25 too.
Use case:
On any Jolla phone using a pre-paid sim (aka "pay as you go"), do something that creates a billable event (call, SMS, MMS or data session).
E.g.:
Call any number. Talk. End call.
OR
Enable mobile data. Use the browser or some other app that consumes data. Disable mobile data.
OR
Send an SMS.
Bug:
Once the call session / mobile data session is over or SMS sent successfully, and the user billed, the cellular service provider sends a "USSD push message". These messages appear on the phone's screen and tell the user how much the previous event cost, balance credit remaining, usage details etc. Sailfish OS no longer displays this after updating the OS.
Expected:
Sailfish OS should display the USSD / SMS message report until the user dismisses it.
This is a very important feature for those of us who use a pre-paid GSM connection, as we rely on these automatic reports to monitor our phone credit and recharge it when it gets low.
I have confirmed that my cellular service provider has not stopped sending these kinds of updates / reports. And can also confirm that the Jolla phone receives those reports (when the phone is near my computer speaker I can hear the short blips and buzz a few seconds after I end a call or send an SMS). So it is clearly an OS interface issue in displaying these "USSD push messages".
It is really irritating to have to MANUALLY monitor my minutes / credit after every call / SMS / data usage. Hasn't anyone discovered any temporary fix for this ... ? Or any suggestions to try to determine the cause?
I am facing the same issue. When I reset my device, it worked for a while then stopped again. This is not an issue from network/carrier side. I have tested my sim on other devices and it works fine. Tried different carries on my phone, nothing work.
mhedyaseen ( 2015-04-28 10:16:39 +0200 )editAny idea when this bug will be fixed. Its irritating to check Account balance manually after every call/SMS/Data usage.
kameshdeepakbe ( 2015-07-04 16:44:45 +0200 )editI can confirm the the USSD display problem is still present in update - 1.1.7.25.
This is a major bug in phone functionality and need to be fixed urgently.
richardski ( 2015-07-28 10:50:33 +0200 )edit