open xchange setup how-to
Dear Jolla Team, I am struggeling here. Unfortunately I wasn't able to retrieve any information about how to setup my Jolla for Open-Xchange. My Provider is in strong contact with me, yet we cannot identify the problem on how to solve the issue. The gentleman on the other side, has tried a lot already. Moreover, I am requesting a comprehensive explanation on how to setup my phone, so I can use it with services like open-xchange. I always get an error and I have no idea how to fix it. It doesn't even let me set up my account. This is about an open-source groupware which should work with the MfE. Please help!
Please don't expect that the readers here have magic crystal balls. You should elaborate on what you want to achieve and what errors you see. So far, your report is a vague "it does not work".
Blizzz ( 2015-05-13 12:36:00 +0200 )editHi Blizz, Thank you for your comment. I'll try to put it more precise. I just think the knowledge to identify the error is simply missing for me and I don't know where to begin. Jolla has published an app called "Microsoft Exchange". In the documentation of Open-Xchange is the Jolla-Phone or Sailfish OS of course not mentioned. In the user guides provided by Jolla, I only find the Idea on how to setup a Microsoft Exchange Account. The error or issue is: How would I setup an open-xchange account use the MfE app. My Provider for Open-Xchange has multiple guides (put together from the Open-Xchange documentation). Yet I don't know what and in what kind of format I should provide my information in the MfE app. The things which you can provide are: emailaddress, username, password, server domain, server address, server port, secure connection (yes/no), accept not trusted certificates (yes/no). Of course, I know: emailaddress, serveraddress; but everything else is kind of a secret to me. Maybe it's not Jolla's fault, but I am simply looking for the information which has to be provided and in what format because I can't find anywhere. It feels as if tried many things already and all possible combinations.
gusvoi ( 2015-05-13 12:52:56 +0200 )edit@gusvoi: I don't think you can set up any mail account using only email address and server name. Maybe your provider offers a configuration help for Android and we can match the input fields from Android to those you have on the Jolla? It's only the naming that's different - maybe not even that.
ossi1967 ( 2015-05-13 13:48:23 +0200 )editOkay, then I could provide the manual for android 4.2 (https://support.novatrend.ch/entries/24890318-Android-4-2-2-OX-Exchange-Installieren) : They write 1. to fill in the email and the password 2. choose manual setup 3. then choose exchange 4. under Domain\Username: \emailadress (oloarte@novatrend.ch) 5. still the same password 6. server address 7. use secure connection (ssl) and accept all ssl certificates 8. port: 443
Here is the official docu by OX: http://software.open-xchange.com/products/appsuite/doc/mobilityconnector/OX-App-Suite-Connector-for-Business-Mobility-English-v7.2.1.pdf
For different languages: http://software.open-xchange.com/products/appsuite/doc/mobilityconnector/
Thanks for any help! very appreciated!
gusvoi ( 2015-05-13 14:31:16 +0200 )editI use the EAS of mailbox.org. I assume there service is also based on OX. Exchange account works with my email as "email-address" and "user-name". I do not use any domain and the EAS server is office.mailbox.org, port 443. I'm not sure how your provider set up his OX or how he configured the EAS autodiscover support...
For me, calendar and emails work. Contacts support for EAS with OX is really bad (non functional) with Jolla. I also hope to see improvements here!
zappAtom ( 2015-05-14 18:32:21 +0200 )edit