System broken

asked 2015-05-19 03:57:14 +0200

Mika77 gravatar image

updated 2015-05-19 05:35:55 +0200

Hi. After 6 days uptime with 0 problems and normal use of the phone a few minutes I go I tried to check my e-mail. When I opened the mail app it said that I had no accounts. I saw that I don't have any accounts in system settings, and I can' t add accounts. When I try to do it I get a blank screen instead of a list of accounts to add. Because of this I can' t log to Jolla Store. Another problem is that Android Apps doesn' t work. In both cases I tried to use Jolla Utilities but it has no effect. Another problem is that there a lot of native apps that doesn't work: Contacts, Warehouse, Camera, Browser... 90% of my phone apps doesn' t start.

I have the following apps of Warehouse installed:

Warehouse Hangish Tweetian LLS Player

Android apps:

F-Droid (Harbour version) Firefox (from F-Droid) Telegram (F-Droid version)

I used the phone for weeks with 0 problems and this suddenly happed a few minutes ago. Restarting the phone or using Jolla utilities didn' t help. Any idea about what happened or how to prevent a disaster like this ?

P.D: I use the latest version of Sailfish OS. P.D.2: Factory reset only reboots the device :/

Edit:

I followed this instructions but when I connect to Telnet it says connection refused: https://together.jolla.com/question/59537/phone-stuck-on-bootloop-nothin-worked/

I also tried this but I only get telnet 10.42.66.66 Trying 10.42.66.66... telnet: Unable to connect to remote host: Connection timed out

https://jolla.zendesk.com/hc/en-us/articles/204709607#24

This is weird... :(

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Comments

Maybe the overnight balance operation failed? It is run automatically on tuesdays 3 a.m.

alloj ( 2015-05-19 10:29:42 +0200 )edit

there is enough freespace?

rudi ( 2015-05-19 10:41:16 +0200 )edit

Thank you for your answers :) It can't be a problem of free space because the phone says that I only use 3 gb of 13'75 gb. Also I have the problem that I have developer mode enabled but I don't remember the password. If I try to go to developer mode to change it does nothing. I only see a progress bar and nothing more. Other options like recovery simply do nothing. And I think that it can't be a problem of btrfs balance because I had the problem between 1-2 hours before write the post.

Mika77 ( 2015-05-19 10:48:48 +0200 )edit