Everybody with a problem trying to buy a Jolla product, what do you think can be done about their poor excuse for shipping & availability? [not relevant]
asked 2015-06-10 13:55:56 +0200
I am not very happy at the moment and do apologize if my writing REFLECTS that too much.
I have contributed to the INDIEGOGO campaign and yes... now that I'm being told that a device MADE IN CHINA isn't able to be shipped to CHINA it's great that they are offering a REFUND!
But this is all back to SQUARE 1!!
Are there any others here who have a concern? I mean we're interested in this product and some of us are essentially investing in it in various ways yet seriously? Do they want this to fail?
They're nowhere and they're not REALLY expanding.
It seems to me Distribution, getting your product to as many people as want to try it should be the #1 purpose.
All this mess about waiting for a partner... who?
Samsung? HTC? and the list goes on and on with these companies with their heads stuck where the sun don't shine and no innovation whatsoever unless they can' control it absolutely. (Proprietary)
Why does Jolla not have or isn't trying to make DEALS with companies like:
www.expansys.com and there are so many others!
Some of you guys may know some 'very good' ones and these companies specialize in selling (world standard factory unlocked devices!)
I'm sitting here in CHINA being told a device made in CHINA that I paid for now can't come to me and they have an office in HK?
Speaking of HK their partner deal there doesn't sell the device unlocked nor without a stupid contract deal? That device at the time was only the phone...
so first I wanted to try the phone, I couldn't get it.
Someone was nice enough to offer to use his address and then ship it to me and frankly, I don't think he would cheat. I think there's a great community of people here who can be trusted, but the bottom line is why should i have to do something like that?
I NEVER buy a CHINA device and when I meet non CHINESE here with MAJOR issues with their phone asking me why can I do this or that and they can't... I just say I don't buy the limited devices. I order then from HK and usually expansys.
Not the only store but there's NO PROBLEM with shipping to CHINA for this store! Therefore likely others as well!
WHY Is this limited limited country availability still a problem!
Do they want to stay afloat or sink?
Anyone else have concerns about this?
I would personally RATHER HAVE THE TABLET I WANT TO TRY than my MONEY BACK... honestly.
I'm sick to H**L of ANDROID and personally wouldn't touch an APPLE product even wearing a decontamination suite.
But here's this GREAT ALTERNATIVE except no one can get it? How does that help further adoption?
From the looks of things... only Jolla could literally offer the same thing that M$ (Micro$haft) is supposedly going to try to offer... in the future of course but see the possibility... that's consolidated experience and merging of apps and so forth on computer/desktop and mobile device.
(Suppose Apple will copy soon after. Android likely will make some attempt or maybe not. Jolla could keep up with this and might even bring a legit Linux based system to desktop how about that?)
But for now? How can anyone adopt something that they can't get their hands on?
So now I can't get the tablet... when the new phone comes out I suppose I can't get that either...
as for whatever certification about CHINA, common sense should have seen that coming. They're not trust worthy and despite what they say the current leader has a hard on for slamming foreign ideas in CHINA. (Plus this is a country big on CENSORSHIP and spying on their own people like AMERICA... the spying bit anyway, and you want to advertise a device here that features privacy? Who couldn't see that coming?)
He's going on and on about them returning to their roots... and they all think the next thing will be how CHINESE is as popular in the world as English...
With a shallow empty minded consumer base, they can't ever get into this market until they establish their niche and become popular and/or get a big name about them... hopefully some company with a name that begins with "N" we all hope... as the companies mentioned above... will be dead ends.
Does anyone else have ideas about HOW JOLLA can better distribute their devices to those of us in various places who would like to get our hands on them?
I'm really sick of hearing these lame excuses about shipping... this is really something that can be achieved with a little more effort and some partnering with carriers...
I'm sick to H**L of ANDROID and personally wouldn't touch an APPLE product even wearing a decontamination suite.
Love that one!
For all your other concerns, China is one of the 5 worst countries to start a product to, manufacturing yes, selling, no. Blackberry had to rework their whole server setup IN China a second time to provide people with their services... as .gov did block all services outside of China, that being said, now try launching an open-source based device in China, unlimited freedom to the user. Your government wants to control everything, so it is specifically hard to align all resources that way. It is easy to distribute, it is not easy to get permission to distribute. It is something completely different to import one device your own, than to have 5000 devices imported by a distributor.
chemist ( 2015-06-10 14:57:24 +0200 )editHey I live in Germany and would be willing to forward the device to you if you do not mind any of the extra cost and waiting time that will occure.
qrosh ( 2015-06-10 16:15:19 +0200 )edit@ qrosh:
Thank you very much for the offer. I very much appreciate it.
I could do the same thing with my coworker. Use his American Address or my own family in the States.
I actually would prefer the device but this is really just my look at what the company will do.
I've written them directly or as directly as one can.
I'm about to check because just got back from a short trip which was well timed. I don't think it should take them more than a few days to consider a solution if they wish to.
If they can't themselves offer a direct alternative and order from snapdeal isn't one, hope they can find someone more reputable... or with a good rep anyway.
Then I will just have my refund back.
My point is I shouldn't have to go through friends or family to get the device and have it shipped 2 different directions.
It could be different if I lived in a very difficult to reach nation or place. Then I'd likely be doing that for many things.
In this case?
It's just odd they haven't in all this time made deals with other online distributors...
They have an HK office and why can't they ship by direct order from that office?
THERE IS NO LAW PREVENTING it at the moment.
But what I can say is this.
Everyone take a close look... JOLLA is more afraid of taking a risk despite their claims.
Anything LEGAL look at how carefully the tip toe around it.
It's just interesting because few people will go after a 'small' company. One can argue that they hope to get BIG and don't want any history that looks negative but...
I think it's all a lead up.
Do they have a LARGE partner? It seems not but if there should be a LARGE partner in the 'future' ie: 2016 who wants another system...
Well that might explain all the legal tiptoeing and it also can tell you that Jolla's main goal is to keep the name and system in the public eye, not so much to really get it anywhere just yet.
Maotaoying ( 2015-06-14 04:07:24 +0200 )editI would further like to speculate... (hahaha)
That there are as we all know further unpolished aspects of Sailfish OS.
But let's examine if some of those parts were proprietary parts owned by a LARGE partner?
Then where everyone sitting out there saying... Sailfish must mature a year or more to compete with the likes of ANDY...
It's also just another kind of smoke screen isn't it?
Because if said BIG PARTNER has proprietary parts that can drop in with little effort...
Well Sailfish OS is suddenly as ready as anything else for prime time.
Of course what it means with BIG PARTNERS proprietary bits in the mix is waiting X years for a community totally FREE variation to get similar 'bits' to make it a viable option.
I'm sure with little stretch of the imagination we can have a guess at who that BIG PARTNER may be.
The concept of modular companies isn't probably all that new.
Company A designs Company B makes software Company C may make hardware (This allows for lots of 'options' on company C.)
Name is licensed. But it's a name people know and may get behind.
Well, let me check my email and see if Jolla has a viable option for sending me my device.
Otherwise, wait and see until 2016 and take my money back.
The point is maybe they might listen to our ideas here if we talk about different ways they can make the device available. I don't understand their absolute control over the shipping network mentality.
It must really be a bit troublesome. Let's get some partners who can ship to various places and that should not only get the device out more... it should get them more notice. People seeing their device in the WILD as they say.
Maotaoying ( 2015-06-14 04:16:34 +0200 )editToo bad... they just offer the usual regurgitation of what they've already said.
About 'certification' lack in CHINA.
If I ordered the device through an online seller. Certification wouldn't be an issue.
So this is not a "CERTIFICATION" issue in my mind.
It's just an excuse and they are tip toeing ever so carefully on anything they think may be legal.
Let's see what 2016 brings.
I asked for my refund.
Maotaoying ( 2015-06-14 04:55:51 +0200 )edit