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Jolla Phone constantly Rebooting and showing battery Power 0 , which was initially 45%.

asked 2015-06-26 22:38:11 +0300

Kumar Abhishek gravatar image

updated 2015-06-27 14:36:21 +0300

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Jun 27 00:32:05 Jolla kernel: ------------[ cut here ]------------
Jun 27 00:32:05 Jolla kernel: WARNING: at arch/arm/mach-msm/subsystem_restart.c:799 subsys_restart_init+0xec/0x14c()
Jun 27 00:32:05 Jolla kernel: Modules linked in:
Jun 27 00:32:05 Jolla kernel: [<c010b930>] (unwind_backtrace+0x0/0x11c) from [<c0173ff4>] (warn_slowpath_common+0x4c/0x64)
Jun 27 00:32:05 Jolla kernel: [<c0173ff4>] (warn_slowpath_common+0x4c/0x64) from [<c0174024>] (warn_slowpath_null+0x18/0x1c)
Jun 27 00:32:05 Jolla kernel: [<c0174024>] (warn_slowpath_null+0x18/0x1c) from [<c0d0bdb8>] (subsys_restart_init+0xec/0x14c)
Jun 27 00:32:05 Jolla kernel: [<c0d0bdb8>] (subsys_restart_init+0xec/0x14c) from [<c01005ac>] (do_one_initcall+0x90/0x160)
Jun 27 00:32:05 Jolla kernel: [<c01005ac>] (do_one_initcall+0x90/0x160) from [<c0d008fc>] (kernel_init+0xf4/0x1b8)
Jun 27 00:32:05 Jolla kernel: [<c0d008fc>] (kernel_init+0xf4/0x1b8) from [<c01068ec>] (kernel_thread_exit+0x0/0x8)
Jun 27 00:32:05 Jolla kernel: ---[ end trace da227214a82491b7 ]---

Almost 7-8 automatic reboots in a single day. Do let me know , if any further logs are needed. Jolla Version : 1.1.6.27.

Reboot occured while : 1) Clicking Pictures. 2) Tried to enable 3g data while, talking via bluetooth : reboot loop initiated. 3) As soon as I tried to access the call button, device rebooted. 4) As soon as I tried to Answer a call, device rebooted. 5) After startup, showed 0% battery warning.

To stop the constant reboot, had to manually remove the device's battery and reinsert and start it up.

//edit: made the log output more readable

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Do let me know , if any further logs are needed. Jolla Version : 1.1.6.27.

Reboot occured while : 1) Clicking Pictures. 2) Tried to enable 3g data while, talking via bluetooth. 3) After startup, showed 0% battery warning.

To stop the constant reboot, had to manually remove the device's battery and reinsert and start it up.

Kumar Abhishek ( 2015-06-26 22:42:18 +0300 )edit
1

Possible duplicate question - Hi Kumar, I see you are a new comer to the forum, but you should try using the search box before posting your question. Although the other posts are not specific about the battery part of your problem, it is still covered in this question, of which there are already over 500 votes and remedies you can try.

https://together.jolla.com/question/7144/jolla-randomly-shuts-down/?answer=92815#post-id-92815

Spam Hunter ( 2015-06-26 23:07:34 +0300 )edit

thanks a lot for the prompt reply. my major concern is the error log.

Regards Kumar Abhishek

Kumar Abhishek ( 2015-06-27 01:10:50 +0300 )edit

Even I faced this issue and suspect some software issue too.

anandrkris ( 2015-06-27 13:58:02 +0300 )edit

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answered 2015-06-27 00:28:27 +0300

updated 2015-06-27 00:28:53 +0300

I would suggest you to put some paper under the battery so it is a bit more up. The battery has contact troubles! Otherwise please contact Jolla.

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Yes, I'm sure Kumar will find the very same answers in the link I've already provided. You are not helping to reduce duplicates by giving answers already given elsewhere in the forum.

Spam Hunter ( 2015-06-27 00:50:47 +0300 )edit

thanks a lot Virtapooka and Markkyboy.. my major concern is the error log.

Regards Kumar Abhishek

Kumar Abhishek ( 2015-06-27 01:13:30 +0300 )edit
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Asked: 2015-06-26 22:38:11 +0300

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Last updated: Jun 27 '15