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Cannot detect my jolla via USB and establish a PC Connection.. Please Help

asked 2015-07-29 16:11:06 +0300

Riddicule gravatar image

updated 2015-07-30 12:32:23 +0300

Hi, I cannot detect my jolla on any windows os machine i Have windows 7. When I connect my Phone it just shows charging any PC also does not detect jolla device connected to it. Please help..

UPDATE:

Hi, I tried changing the usb mode, tried plugging in the usb first in my phone then to the machine, tried installing the drivers and also tried with 5 different cables including the cable given by jolla but nothing worked so i decided its not gonna connect so i reset my device and now it works fine. I guess I didn't update my phone properly so this problem happened. thanks for the help guys.. Really appreciate your replies.

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Comments

Try connecting the cable on the phone end first and then into the pc

Philippe De Swert ( 2015-07-29 16:50:54 +0300 )edit
2

First, Are you sure you are using the correct USB mode? Otherwise, I had the same problem. Change of cable to the better one solved this problem.

cocovina ( 2015-07-29 16:58:20 +0300 )edit
1

Hi, if you chose PC-connection in settings and it does not work, check if the cable you are using is for charging only.

maike ( 2015-07-30 00:18:12 +0300 )edit

Hi, I tried changing the usb mode, tried plugging in the usb first in my phone then to the machine, tried installing the drivers and also tried with 5 different cables including the cable given by jolla but nothing worked so i decided its not gonna connect so i reset my device and now it works fine. I guess I didn't update my phone properly so this problem happened. thanks for the help guys.. Really appreciate your replies.

Riddicule ( 2015-07-30 12:31:36 +0300 )edit

2 Answers

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answered 2015-07-29 23:08:15 +0300

Macilaci457 gravatar image

There is an option in Settings->System->USB called default USB mode...

  • Always ask
  • PC connection
  • Charging only

If the latter is selected no computer will detect Your phone. Check this option, change it if needed.

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answered 2015-07-30 12:07:10 +0300

juzupuh gravatar image

updated 2015-07-30 12:08:21 +0300

There might be problems with USB drivers. I recommend for you to read the tips in this topic: https://together.jolla.com/question/2565/windows-drivers-for-jolla-usb/

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Asked: 2015-07-29 16:11:06 +0300

Seen: 1,057 times

Last updated: Jul 30 '15