We have moved to a new Sailfish OS Forum. Please start new discussions there.
7

What is the meaning of Network Denied in Sailfish OS (Intex Aqua Fish, JIO)?

asked 2016-09-13 19:09:08 +0200

pinkpanther gravatar image

updated 2016-09-21 09:12:49 +0200

vattuvarg gravatar image

I'm trying to use Reliance JIO sim in Aqua Fish. In the Sim Settings, it would appear searching for the network for sometime and says Network Denied. I'm not sure if I did something wrong, if it has to do with the Sailfish/Reliance sim.

Please help me.

edit retag flag offensive close delete

Comments

Has your Jio connection been activated? I remember something similar hapened to me with BSNL, on a Nokia phone, where I got an error message that it couldn't "register with the network" (or something like that - it was a long time back) and it was because my BSNL connection hadn't been activated yet.

sifartech ( 2016-09-13 21:35:21 +0200 )edit
1

As you have a solution to your issue, just click on 'convert to answer' (at the bottom of your comment) and select it as the answer to end this discussion.

sifartech ( 2016-09-13 21:59:21 +0200 )edit

done..will update the answer once it's confirmed.

pinkpanther ( 2016-09-13 22:04:29 +0200 )edit
1

@sifartech no solution.

pinkpanther ( 2016-09-21 17:25:38 +0200 )edit

Still having issues?

sifartech ( 2016-10-02 21:49:46 +0200 )edit

5 Answers

Sort by » oldest newest most voted
5

answered 2016-09-13 21:40:55 +0200

pinkpanther gravatar image

updated 2016-10-29 11:46:33 +0200

I called Reliance JIO customer care. Actually they told that it's activated BUT it's in JIO Welcome Offer Migration. So services might be unavailable, and asked us to wait for one or two days. (Update: It probably isn't the issue.)

I will update once it is verified/fixed.

Thank you.

Update 1: Now the 4G signal is showing in the top. But still internet is not coming since it showing disable in the Internet settings.

Update 2: Still the same status. Giving up for now.

Update 3:Asked a different questions since the problem is no longer Access denied. https://together.jolla.com/question/149936/jio-4g-network-disabled-and-problem-with-connectionworking-in-android/

edit flag offensive delete publish link more

Comments

1

I think it is an issue with Reliance Jio network rather than the phone. You need to get proper confirmation from them on whether your SIM is activated and ready to use. Please also make sure that you have configured your device properly as described here. Also note that if you got the SIM along with JioFi MiFi device, it will not work on any 4g phone.

sifartech ( 2016-09-22 04:00:12 +0200 )edit

@sifartech I've tried this sim in Android, and it's working fine. I even have updated sailifish to 2.04.14. Still the same issue. I asked a new question: https://together.jolla.com/question/149936/jio-4g-network-disabled-and-problem-with-connectionworking-in-android/

pinkpanther ( 2016-10-29 10:15:38 +0200 )edit

@pinkpanther I just activated the sim and it shows "network denied" in aqua fish but in another android phones, calls and data work. What's going on with Jio and Aqua Fish?

Mohit ( 2017-01-31 19:13:42 +0200 )edit
2

answered 2016-09-20 18:35:27 +0200

Kuberan gravatar image

updated 2016-09-20 18:48:37 +0200

I am also getting error when enable data connection that “ problem in connection ”.But the same jio sim working better on my another android mobile perfectly .sailfish worst operating systems ever I used.Please send OTA update of VoLTE for intex aqua fish .

edit flag offensive delete publish link more

Comments

this is the exact issue am facing. jio sim is activated, working fine on android phone, both data and voice. but on intex aquafish always shows problem with data connection, jionet stays disabled. tried all settings, still no luck.

sujit ( 2016-10-01 06:10:11 +0200 )edit

@suji hi sujit, did you find any solution?

pinkpanther ( 2016-10-15 15:17:51 +0200 )edit

The following link claims Jio 4g issue fixed on sailfish 2.0.4.13 early access release. I updated but still getting same problem with data connection error. No solution as on date. https://together.jolla.com/question/146300/release-notes-204fiskarsinjoki/#146300-telephony

sujit ( 2016-10-15 17:07:07 +0200 )edit

Actually I have tried in both the slots. The sim when inserted in the 2nd slot worked fine for some time and now though the sim is working on Jolla 1/Nexus-5 where at least I can play youtube and browse but in Intex it is showing me the signal strength and status switches between connected and limited connectivity

dillihifi ( 2016-10-17 07:45:13 +0200 )edit

@sujit did the problem with the data connection got resolved? How?

Mohit ( 2017-01-31 19:18:37 +0200 )edit
2

answered 2016-10-01 18:37:35 +0200

p_pahare gravatar image

updated 2016-10-01 20:43:39 +0200

Only Net can be Used in Intex aqua fish.For using call feature in jio , We should wait for next Update of SailfishOs - 2.0.4 as ”Fix Jio India Network” is written in its Release note.

edit flag offensive delete publish link more

Comments

Could you provide a link?

pinkpanther ( 2016-10-01 20:23:44 +0200 )edit

Actually jionet worked for me now but There is written about telephony for Jio in release note for the update 2.0.4. Please seach in search bar and click on a Google cached page link there in an answer

p_pahare ( 2016-10-01 20:42:26 +0200 )edit

how did it work? seems like I'm doing something wrong then...

pinkpanther ( 2016-10-01 21:55:17 +0200 )edit

any more information?...

A.K1 ( 2016-10-02 12:15:19 +0200 )edit
1

Still JIO Sim Not activated in eKYC , I think It will take 24-48Hours ,the Data is enabled but The Jio Recharge Page is showing Sim not verified/activated. @pinkpanther Bro, If It is showing 'Problem in Connection ' then change sim to Slot 2and Set Jio as Data Sim.

p_pahare ( 2016-10-02 13:15:20 +0200 )edit
1

answered 2016-09-13 19:41:35 +0200

AkiBerlin gravatar image

updated 2016-09-13 19:45:21 +0200

Maybe you should go into settings menu and select sub-menu "mobile network" (or is it called "SIM settings" in English??): In the "mobile network" (SIM Settings) submenu, deselect the option "choose mobile Network automatically" (or whatever it's called in English), thus enabling manual network selection. Note hat automatic network selection is activated per default.

After a while, your provider's network should be listed. Select this network manually and then go back.

At least this worked for me (I got that message yesterday without having changed my SIM Card).

edit flag offensive delete publish link more

Comments

When I do that, I'm getting "Oops, Could not connect to the network.." Reliance JIO, is 4G only network. I'm thinking if updating Sailifsh OS to 2.0.2.51 will fix the issue?

pinkpanther ( 2016-09-13 19:51:43 +0200 )edit

Good luck! I understand that you found your provider's network listed in the menu but could not select it manually? If that is the case, it might be related to LTE. I am using Jolla 1 with LTE and it works great in Europe. I also put my SIM Card in the Jolla C (that supposedly is almost identical to Aqua Fish) but I cannot recall whether it went 4G or 3G.

AkiBerlin ( 2016-09-13 20:01:11 +0200 )edit

When I selected, it tries to connect and says could not. If I select automatic, then also it tries and tells Network Denied at the end.

pinkpanther ( 2016-09-13 20:14:01 +0200 )edit
2

I called Reliance JIO. Actually they told that it's activated BUT it's in JIO Welcome Offer Migration. So services might be unavailable, and asked us to wait for one or two days. I will update once it is fixed. Thank you.

pinkpanther ( 2016-09-13 21:40:59 +0200 )edit
1

answered 2016-09-20 21:47:39 +0200

manu2784 gravatar image

use jio sim in 2nd slot u will get networks n u can able to use 4g data services. use apn : jionet there

edit flag offensive delete publish link more

Comments

everyone is saying use sim slot 1?

pinkpanther ( 2016-09-21 17:22:42 +0200 )edit
Login/Signup to Answer

Question tools

Follow
3 followers

Stats

Asked: 2016-09-13 19:09:08 +0200

Seen: 3,030 times

Last updated: Oct 29 '16