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Jolla maps thinks GPS is deactivated [answered]

asked 2014-01-14 18:24:15 +0200

molan gravatar image

updated 2014-02-03 16:11:40 +0200

Whenever I open Jolla maps (HERE maps) I get the message: "Positioning is deactivated. Check settings/location" (might not be the correct English text since I translated the German one). The message is written on the upper-left map extract next to saved favourites (see added screen-shot). I cannot click on that short-cut as long as the message is there.

As soon as I swipe the window to the left (to get to the actual map) my location is shown correctly (even though GPS lock can be incredibly slow) - but location services are activated.

-deactivate & activate location services in settings didn't help -Re-installing maps doesn't help (& where is the maps application cache? Maybe deleting those files would help - removing application leaves those files in the system) -Tested maps in several locations, indoor & outdoor

GPS works well in Android applications. Anyone else with the same issue or any advice?

(My Jolla runs with the latest January '14 update)

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The question has been closed for the following reason "the question is answered, an answer was accepted" by molan
close date 2014-03-29 01:08:34.524852

Comments

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I Can not reproduce this, my device is working fine (latest january update too)

dcase ( 2014-02-03 20:16:33 +0200 )edit

@dcase: Thank you for your comment. GPS has been terrible and almost unusable on my device. Latest january update and software reset didn't help. I'm still looking for a solution but issue remains on my phone.

molan ( 2014-02-10 14:25:34 +0200 )edit

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answered 2014-02-17 00:36:29 +0200

free-mg gravatar image

check this:

go to settings, system, location, pull down menu show agreement, pull down menu revoke agreement, then activate location and agree.

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answered 2014-03-29 01:07:55 +0200

molan gravatar image

updated 2014-03-29 01:08:53 +0200

Removal of maps cache or reset of device solves the problem.

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Asked: 2014-01-14 18:24:15 +0200

Seen: 373 times

Last updated: Mar 29 '14